Rakuten VikiReviews of viki.com

I'm not understanding why Viki is charging more to watch certain movies when I'm already paying for the app . Double dipping now 😡

After contacting Viki to help me regarding an issue I had regarding Dubbing on some of their programs, their response was immediate and extremely helpful. I have been impressed with their customer service.

Charging me after 2 episodes? Seriously? It was literally free for me to watch now it’s charging me monthly subscription after the 2nd episode. Why? Is it possibly baiting me after a cliffhanger to pay for nonsense?! It’s a show, and this app shouldn’t make it hard to watch. This app is truly unbearable. I was watching an ad and when I kept tapping skip, it kept restarting the ad over and over! If this app will charge me, it better fix its stupid app! Truly disappointing, and ridiculous! I can’t watch that show here where I live anywhere else and this is the only app I could watch it. I only watched 2 episodes, truly thrilled. What a shame, fix this brutal app. And if it charged me before I watched the show I’d understand but now I just wasted my time after a cliffhanger and charge. Horrible experience.

Jeg er meget træt og irriteret af man hele tiden skal have problemer med at log in på Samsung TV med Viki.

Very disappointed. The web series is not opening at all. It always shows the error: "Oh no, something went wrong! There has been an unexpected issue. Please try again in a few minutes. (VF_EXO_4001)." I've tried multiple times, but the same error appears every time. Please fix this issue as soon as possible

Viki movie streaming is the most frustrating company to deal with. I have had them off and on over the years and when I need help, I can't talk to a real person and when i send a note to support.viki.com, i get no reply. I recenly reactiviated my personal account to watch a few specific movies. i wanted the plan WITHOUT the commercials, but got the commercials. I then attempted to UPGRADE my plan on numerous occassions in the past week or two, to no avail. i tried changing my passsword, have written to rakuten the parent company and have spent literally HOURS trying to get this accomplished. I thought I cancelled the account completely but had use of it until the next billing date, but I can't even confirm that!!!!!! NOT HAPPY. BTW, I have had KOKOWA for years and never have a problem getting through to them for questions. Yvonne Pelino

Au début très bien et puis du jour au lendemain Viki a décidé de couper mon accès alors que j'avais un abonnement en cours chez eux J'ai écrit plusieurs fois au service client qui me dit que soi disant mon compte a été bloqué pour inactivité. C'est vrai que quand on paye un abonnement on en profite pas. Du n'importe quoi!!! Je me connectais tous les jours c'est pour cela que j'ai payé ! 2 jours sans avoir accès à son compte, j'ai demandé a Google le remboursement partiel mais par rapport au prix payé et le nombre de jours restants je suis perdante. Je suis vraiment dégoûtée j'avais plusieurs séries en cours disponibles uniquement sur cette plateforme c'est vraiment honteux.

I'm writing this because I had been waiting days to be able to watch some episodes of section e but then it just got lock like now I have to pay and also I have to wait to watch the episodes and I'm watching part 2 of section e we shouldn't pay but for movies its fine but for the series no I cried because I installed this app to be able to watch section e and other series but now I can't watch section e unless I pay thats why I cried after I saw that I can't watch the ending of part 2 of section e 😠😤