Rooney P.
paid for no ads
paid for no ads, but got ads and two lots of subscriptions were taken from my bank account....help is no use....there is no billing help section...I have attempted twice to delete my account...and if this company takes another dollar it'll be called stealing....which they have already done....
Response from Rakuten VikiMar 17, 2026
Hi there, we're truly sorry you're encountering these issues — we understand how frustrating this must be. For us to be able to address this matter, please reach out to us at watch.viki.com/BillingSupport and one of our support members will get in touch with you. Once a member of our support team has already responded to your ticket, we suggest providing the requested information in order for us to resolve this matter as quickly as possible. Best, Viki Support Team




