Viki is an American subscription video on-demand over-the-top streaming service. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as providing original programming. Headquartered in San Mateo, California, it has offices in Singapore, and Seoul, South Korea.
Rakuten Viki (viki.com) has 354 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
viki.com
Website
viki.com
Category
Music & Movies
Location
San Mateo, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
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Been a paying customer for viki for years. Now they ask for more money and hide new and older dramas behind the paywall, but don't add anything more in return. Subbers are slow and they use the fact that subbers are volunteers as an excuse for not having subs done on time.
Apparently subs are NOT included for what you are paying for and we all are paying to watch episodes earlier without ads but can't understand a word of it. Cancelled my subscription.
KH
KHL
Paid for all access, now they want double the premium
I signed up for their paid subscription/pass of $49.99 per year. This subscription was supposed to allow access to ALL their programs with no ads. A few months later I was having difficulty accessing some of their programs. I thought they were having technical issues (they were never very stable). I then learned they introduced another level of subscription for double the price and restricted some of their contents. Their excuse is that they've partnered with another content provider and now I will have to pay double if I want to access those programs. The worse part is all their new programs seem to be from this content provider. This is highly UNETHICAL, if not illegal.
Response from Rakuten VikiDec 12, 2017
We sincerely appreciate the detailed feedback that you shared about your experience on Viki, and are sorry to hear that these recent changes have caused you some inconveniences.
We’ve recently partnered with Kocowa TV (a collaboration between three main Korean TV networks - KBS, SBS, and MBC) to bring the best drama viewing experience to our community.
Please know that this plan includes access to Kocowa content that would not have been available otherwise. We partnered with Kocowa in order to bring you more content than ever before.
We have also licensed a lot of content exclusively for our users on Viki Pass Standard (your current plan), like 'Melo Holic', 'Untouchable', 'Because this is my First Life', and the super hit 'While you were Sleeping'.
Once again, we appreciate your feedback and hope to continue bringing the best content to all our users.
Thanks,
Viki Experience Team
