Zanele N.
Charged days before payment is due
Charged days before payment is due. I have cancelled before for this reason. If my subscription payment date is the 28th, take your money on the 28th not 27 not 26!!! It's inconveniencing me and utterly annoying.That money has already been spoken for. Because this has happened again, I have cancelled my subscription again.
Response from Rakuten VikiApr 26, 2026
Hi there, we're truly sorry you're encountering these issues — we understand how frustrating this must be. For us to be able to address this matter, please reach out to us at watch.viki.com/BillingSupport, and one of our support members will get in touch with you. Best, Viki Support Team




