Viabenefits is listed under Insurance.
Viabenefits (viabenefits.com) has 310 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing310 approved reviews, newest moderated first
Ruth S.
The chat person Evelyn was quick to answer my questions, check my account and give me good feedback as to what to do with the mistake I had made. Also, the chat robot was quick to pass me on to a real person chat. I was pleased with the whole interaction.
PQ
A little wait for chat rep. Did not get my issue resolved. Rep was respectful and detailed with response.
Floreffe V.
Evelyn was very professional and helpful.
Patti Minium M.
I got to chat with a live agent very quickly. She explained things very well. Thank you!
Steven S.
Evelyn was my live agent, she helped me through my issues with professionalism and kindness. Her customer service skills should be commended.
Jerry
Abbie was straight forward, and answered all of my questions. I found the website for Via Benefits sort of mushy. So went the route of asking questions. The AI attendant not so good, so Abbie came to help. I really appreciate the human touch.
Patricia M.
Very quick response time
Susan R.
The assistant was very helpful in determining my eligibility for reimbursement.
