ViabenefitsReviews of viabenefits.com

Abbie was prompt with her responses and answerd all my questions satisfactorily.

Customer service very helpful

The person I spoke with today was Mayra via Chat. She listened to what my issue was and was able to resolve it quickly. I have always had good interaction with Via Benefits,

The agent was able to answer and explain the question I had.

Agent was very helpful. explained everything and was efficient.

My retirement benefits didn't get started on the right date and Via customer service committed to fixing it - and they did. Took a couple weeks and conversations with back office team, but they persisted and made the appropriate correction. One doesn't often see follow through in customer support anymore, so I am very happy with their service.

It just took a short time for my questions to be answered and I got the answer I was asking for,

We have had amazing customer service with Via Benefits. The associates are professional, knowledgeable, courteous, and helpful. The Website is easy to use and navigate making it easy to find the information I need. Today, I worked with an associate who was very patient and answered all my questions.