VetRxDirect Pet PharmacyReviews of vetrxdirect.com

For all out there who are moms and dads to fur babies and any other of God's beautiful creatures, and should they come to the point where they need medication for which many may not be able to afford - VetRxDirect Pet Pharmacy is the one to contact. I am a hospice mom to senior fur babies and others. My one boy, Baci, is a hospice senior Shih Tzu who has severe congestive heart failure. All of those working at VetRxDirect were so kind and compassionate with Baci's situation. They contacted my vet directly to have the prescription sent to them - they did the calling and my doctor's office faxed to them immediately; they emailed me with each step they took; and simply reading their kind words gave me comfort in knowing that Baci's prescription would be forthcoming in a short period of time - which it did and I was shocked as his medication was running very low. Their prices are amazing and they even have a promo code. Today in my email I received a discount on my next purchase. It made an extremely stressful time in my Baci's life much, much less stressful. My vet's office, with all of their wonderful staff, and VetRxDirect, have given me the comfort in knowing that I can order and receive Baci's prescriptions in virtually no time. Thank you so much and God bless you all.

What a great company to do business with. I was a little stressed over going to my vet & asking for a prescription for my cats medicine. I didn’t have to. I just went to vetrxdirect on line, ordered it & they did all the rest. My vet charges me double for the same medication that I received from vetrxdirect & I didn’t have to drive an hour (round trip) to pick it up. All in all, they saved me time, money & gas! I would recommend vetrxdirect to anyone!!!

I have been ordering transdermal medications for our kitty Dinky for the past several years due to his ulcerated mouth (stomatitis). Rubbing prednisone on his ears is far easier than forcing pills into his inflamed mouth every day. My vet does not carry transdermal medications so their office was happy to fax my prescription and refills. VetRXDirect has been critical to my kitty receiving medication without pain or stress and I am forever grateful to them. Their prices are very reasonable and I usually order on a Sunday and pay for two day business delivery so I have the meds by Wednesday. Email response from the company is extraordinary and I have become very dependent on their services.

All the people@ VetRX are fantastic! Always get my medicine to me promptly and they are so kind to add a special treat of a honey oat cookie!! 🍪 Thank you guys! Love your favorite adorable doodle, Rueger🐾🐾🐩

A-MAZING!!! My dog was recently diagnosed with Diabetes. My vet didn't give a lot of direction on what to order -- just some brands and said the needles would be brand appropriate. I ordered what I thought was correct (scared to death I would put my dog into a coma). I received an email from VetRXDirect CONCERNED about what I was ordering. The Pharmacist, Robbie, then called me, then called my Vet (multiple times) called me back again to update me on what was going on. He said the next morning I would be receiving a call to "correct" my order - "what time would be a good time for them to call me back"!! Like clock work, I received a call the next morning from Gabby - who was just as professional and caring as Robbie was. I am beyond grateful for the genuine care and concern I received from these two folks. I have told ALL of my pet friends - if meds are needed look no further - VetRXDirect is the place to order from. AN ONLINE STORE THAT CARES!!!!! (I even told my Vet, all about my experience in hopes she too will recommend VetRXDirect) Thank You Robbie and Gabby. We are on day 3 and so far so good.

Terrific customer service and easy to work with. I get my cat's insulin through them and customer service responds quickly if I have questions on my order. Deliveries arrive within 1-2 days in a secure and cold package.

They really care about their customers and their pets. I was worried about getting my order in time and they made sure to process and ship it all right away so that it got here when I needed it. Great customer service and they show great concern for the pets.

This is my first experience using this on line Pet Pharmacy. My vets office sold an Oatmeal and Aloe shampoo for Cats with allergies and dry skin. My cat had literally no hair and this shampoo made her hair grow back and she has never lost hair again over a year with this shampoo. Out of the blue my vet stopped selling it so I ran to the internet with the empty bottle praying to find it on line. Amazon and others had it but much more expensive but I found VetRXDirect to be the cheapest and an actual pet pharmacy. I ordered it on line and bad enough standard shipping is 5 to 8 business days but 2 weeks passed no bottle. So I called the customer service number and left a voice mail and I did not get a phone call back so I went to the website and sent a message via chat and also by email to make sure some helps me. I was unhappy & skeptical that I was told customer service is only through the internet not by an actual phone call. My online messages were answered the same day by Jane initially apologizing that I did not receive the bottle of shampoo delivered by FEDEX and asked me to confirm my address and another bottle will be sent to me. So I verified my address by email and the next day which was this morning I received an email from Kylie stating that instead of resending me the shampoo in 5 to 8 business days that they over knighted the shampoo to me instead and I will have it the next day. So with all that being said I am very pleased at how fast I was responded to by email no less and the problem handled immediately with the luxury of over night shipping. I do not like on line purchasing or any type of customer service correspondence at all, I want to talk to a live person and I was shocked and amazed how fast and in contact Jane and Kylie were with me to get this rectified. This was outstanding customer service that I have ever received and I thank you both so much for escalating this situation for my cats needs and because my bottle of shampoo must have ended up at wrong persons door. Thank you so very much for actually caring because most customer service representatives don't.