VetRxDirect Pet PharmacyReviews of vetrxdirect.com

My vet charged me 2x the cost for the supplement I found on this website. Plus, the vet called it a prescription, charging me an office visit and forcing me to endure the unpleasant act of dragging my cat to their office. Amazon requires memberships and they tax this supplement. Supplements are not taxable in my State. VetRxDirect saved me a lot of money. Free shipping because my order was over $49 (I think). The order was processed fast. And I feel better knowing places like ebay and amazon are not getting high fees from vendors. So, I am no longer controlled by local vets, I saved $75, I kept the profit in the vendors pocket not some 3rd party. Winning!

Great service and very responsive. They helped me expedite my prescription and updated my delivery address. Also, like that they bottles were bubble wrapped and taped to prevent leakage and protect products. My dog like the treat too. Thanks.

This is one of the best online pharmacies ever. They are so easy to work with. And orders are always processed quickly. I just received an order with a spilled medicine and the pharmacy tech Gabby was awesome. Took care of everything very quickly and is sending a replacement. I will never go anywhere else for my kids meds.

I have never had any problem with this company , But I ordered 3 med for my dogs they shipped on not the other ones what is the problem . If their is a problem please text me II need these meds. thesis why I choose to use the company. Nancy Young

I would like to send kudos to Customer Service rep Farrell. I spoke with her over a product that was not a fit for our furry kids. She helped facilitate and quickly rectify a miscommunication that occurred as well. She was professional and proactive and friendly- every thing a customer needs to hear and experience when going through a problem with a purchase. I hope if you have to call for anything you reach Farrell - she will see you through a resolution. Thank you Farrell for your help. We truly appreciate you!

For a company that advertises ease of use and Auto Refill they do niether. Not automatic, not ease of use. Got to call each time or buy a cell phone so you can receive a text???? How is this automatic. Any one of the other online pet med companies have true auto refill. ie...you sign up, it comes in the mail on regular basis, no text, no phone calls, no run around with computer chats!! If you want true auto refill without the bs use pet meds or chewy!

Kylie was everything you expect in customer service but rarely find--pleasant, quick, efficient, and solved my problem. There was an error made the last time I ordered--I paid for 10mL but only received 5mL. I only discovered this problem after running out of the eye drops. While I was communicating with Kylie, she had the order filled by the pharmacist and picked up by the carriers who just happened to be picking up! She sent it "next day" delivery and I will be received the drops tomorrow! Kylie is a wonderful asset to VetRxDirect.

Used the chat service, where Kylie was extremely helpful and was able to resolve my issue right away. Awesome customer service!