VetRxDirect Pet PharmacyReviews of vetrxdirect.com

great experience, took care of my cat nibbles

VetRXDirect gives consistently good prices and always responds quickly and personally to requests to make changes to orders or even to apply that season's discount when I've forgotten to do so. Truly fantastic customer service!

It's really a pleasure to do business with VetRx Direct. Lately I don't find many companies that show such efficiency and even took the time to put a little treat in the package. What a really nice touch ! I so appreciate the little things.....and I would highly recommend VetRxDirect not only for their great service.....but also for the prices. Way to go VetRx........nice job ! And I will be sure to tell my friends for all their fur baby needs. Thanks again !

Kylie was so helpful with filling my order and upgrading to 2 day shipping. Customer service was brief, excellent and outstanding.

I had some issues with their text messaging re-ordering system. After communicating back and forth with their customer service team, they helped right the wrong and acknowledged my initial frustrations, which I greatly appreciate. The medication I order for my dog I cannot find through any other online pharmacy and it’s extremely expensive when ordered directly through my vet. I’m grateful this pharmacy has it available and at a very reasonable price point.

VetRxDirect contacted me because they noticed the expiration date on the product I ordered was just 4 months away. They checked with their supplier and couldn't get one with a later expiration date. They offered to ship the rest of my order with no shipping charge if I wanted to cancel that item, even though it no longer met the minimum for free shipping, or if I still wanted the item they'd give me a discount. All of this was done the same day I placed my order, and it shipped that day as well. I don't know any other company who would check expiration dates much less immediately contact the customer. Superb customer service - they're now my first choice for pet products!! P.S. Their prices were the best too.

EXCELLENT, EXCELLENT, EXCELLENT". very friendly and helpful staff. consistant quality product. plus super fast reliable shipping. been a customer for three years and have always had great service.

Couldn’t be happier with the service! First I had a question about my order and talked to a very nice young lady who was happy to help.The company has excellent and quick Communication skills to let you know what going on -Thank you Sam. In today’s world where so many companies have Automated phone service it’s nice to see a company that believes in good old fashion customer service they have earn our business.