VetRxDirect Pet PharmacyVetRxDirect.Pharmacy is a fully licensed and accredited online pet pharmacy specializing in fast delivery of medications and premium veterinary supplements for dogs and cats. Use our online pet pharmacy to select the best medications and supplements based on the recommendations of your pet's veterinarian and VetRxDirect will take it from there.
VetRxDirect Pet Pharmacy (vetrxdirect.com) has 3,128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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3,128 approved reviews, newest moderated first
Wendy
The people who work for VetRxDirect provide great customer service. When I have had a question or needed assistance, they have responded right away via e-mail or text, answering my question or resolving an issue. I truly appreciate their responsiveness, they do a great job! Thank you!
Micaela M.
My dog has a genetic disorder and requires several products that I either have not been able to find elsewhere or else they are heavily marked up. Thanks to VetRx I have been able to reliably get a hold of both her special ear cleaner and topical steroid cream without having to pay through the nose. They have great customer service as well and immediately fixed their error when they shipped me the wrong product by mistake. My dog is also a big fan, as every order from them comes with a complimentary dog cookie.
andrea M.
I have just had the same experience as another person. Vet RX took my money (immediately) then accused my vet of not sending the prescription - so they were "unfortunately" unable to fill my order. I checked with the vet (angry) and my vet confirmed they had faxed the prescription. Now I'm trying to resolve this with VetRX, my order is on hold, but hey, they still have my money, so all is good on their end. Will never, ever, order from them again. Avoid. I hope I get my money back. It's pretty clear I'm not going to get what I ordered. And my pet will suffer for it.
Response from VetRxDirect Pet PharmacyMar 27, 2020
Our records show your order placed on 3/20/20 with standard 5-8 day shipping was delivered three business days later. During this time, we obtained prescription authorization from your pet’s veterinarian and our pharmacist verified additional directions with the clinic. These actions take some additional time but are important steps to ensure pets receive the correct medications legally and safely. In the event an order cannot be fulfilled, we void the pre-authorization charge immediately. Funds are not finalized until we process orders. We are sorry to hear we did not meet your expectations. Please contact us directly if we can provide any additional assistance with this order. We hope we will have another opportunity to better serve your pet.
Josey M.
The medication order I placed on VetRxDirect.com three weeks ago still hasn't arrived. VetRxDirect blamed my veterinarian for not replying to their prescription approval request promptly, which she did--rather than taking responsibility for losing the approval. And, after calling my vet a liar, VetRxDirect refused to expedite the shipping when I requested it given the circumstances. Who is suffering? Not me and not my vet, but rather the sick little cat who's now in desperate need of the medication I ordered for her.
Stefanie S.
Good pharmacy with almost everything you need for your pet.
Madeleine P.
Would like to give them a try saw them with a friend of mine seems good
Shelley
They do a great job and their customer service is fast and human. And their prices are very good, too.
Suzanne F.
Hello - I've never ordered anything online for my pets until my Vet ran out of what I needed and I was forced to look for an online Pet Pharmacy that would fill the prescription. I am glad I chose Vet RX Direct - they were responsive from the moment I contacted them - substantially less expensive than what I was paying my Vet for the meds - and best of all...they included a small bag of Cat Treats which arrived with my order. My Kitties thank you for that nice and delicious touch!