VetRxDirect Pet PharmacyReviews of vetrxdirect.com

I have been using VetRx for a while now and they are wonderful people, Kayleen responded and took care of an issue I was having within 15 minutes. Fabulous

Both Tyler and Erika were very efficient and great with follow-up.

They jacked my prescription up $10 during Covid-19. Price gougers! I'll be shopping for a new place to buy from.

VetRx Direct has been outstanding in getting my prescriptions filled for my diabetic dog. They reached out to my vet directly for a prescription even though I had one in the mail to them, and they emailed me personally with an updated status on the prescription and order. A different order I placed in the morning and the medication was on its way to me later that day, even with needing to receive a faxed prescription from another vet. I'm very happy and impressed with their speed and customer service. Thanks VetRx!

VetRXDirect has offered consistently good service in getting medicine for our cat that's not stocked by our small, rural vet's office. Today, in catching a mistake in my order and fixing it immediately, VetRxDirect made me a loyal customer. Grateful for their kindness and for their thoroughness, thoughtfulness, and truly exceptional service.

Ordering is easy! The search engine displayed the item I was looking for. The order process was clear and easy. Even adding my vet was simple. The order was processed quickly and is now on the way. Thank you for a easy ordering process.

I have used VetRx many times over the last couple of years. Twice now, I've had issues with compounded medicines for my cat. One time was during the Kincaid fire when the "supposed to be refrigerated" Rx was delayed and got warm. I voiced my concern and VetRx took super good care of me! Another time, just recently, I had an issue with another compounded medicine. I voiced my concern to VetRx. They researched my stated issue and responded with a detailed explanation that was kind, articulate and addressed the concern. Then, they went above and beyond by remaking the medicine and re-shipping, overnight, at no cost. I am very impressed with VetRx's amazing and thoughtful customer service! I cannot say enough good things that convey my happiness with this business. I will tell all my friends and family who have fur-babies that this company is the go to company if you want to be an appreciated and well taken care of customer. Thank you VetRx!!! Shana Gibbs

Was very impressed with their courtesy and helpfulness. Even during a shortage they were accommodating and took time to answer my questions. Grateful to have an option that's affordable to help me care for my furry kid.