JP
Dreadful
Dreadful. I can't get past having to take a selfie. It won't recognise my face as being sufficiently well lit, in any lighting conditions at all. It also opens only the rear camera on my phone although the phone has a working front camera. After failing to get it past the setup stage on my primary phone, I wanted to try a different phone but I can't get the app to recognise its own QR code to get it to 'recover' my account on the 2nd phone. Utter rubbish. It's a disgrace British Airways gives this as the only option to enable me to check in online.