Vector SecurityReviews of vectorsecurity.com

The timer was off on the motion detector resulting with the warning sound going off when I returned to the house. When I responded to the two-way phone, the person answering was patient and understanding. She offered to get a technician out immediately but I declined and was given a number to call to make an appointment. Meanwhile she turned to motion detector off until it could be fixed. The technician came on time, made the necessary changes and the problem is fixed.

Just when I need it.Always there to help with all my inquires.

When choosing a security company an individual must look at certain criteria such as quality service and reputation in the industry. Vector is competitively priced and as the saying goes "You get what you pay for". When problems arise with your security system their service is unmatched. Look at the big picture "What does security mean to YOU?!. We live in an age of great insecurity and whether home or away VECTOR SECURITY gives great peace of mind.

Vector had no problem selling you their system, but when you need service like when your heat breaks due to faulty thermostat and they tell you they will send someone in 6 days and you have to raise hell to get it fixed sooner. Not exactly get follow up.

Vector security is always fast to call if we accidently set the alarm off. We have had Vector at our old house years ago and then when we moved we call them first to get a secutiry system.

Very satisfied with service.

While understanding and helpful the resources could not make a decision on replacing the control box. Both Comcast and Vector say that they are not the issue I am left without monitoring yet paying for the service. That's not going to last long. Bruce

timely and professional