HARVEY K.
Great Company
I have had your services for quite a number of years. I find it to be reliable and worth the money.

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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575 approved reviews, newest moderated first
HARVEY K.
I have had your services for quite a number of years. I find it to be reliable and worth the money.
MELISSA K.
I was not home when installed. My mother was here. I have never even used the alarm once. I have had for over a year. I also work in the service field and am aware that I signed a 2 year contract probably cannot cancel. There was no follow up call or any call thanking or asking me if I know how to arm or use the system. To this day I do not know how to use.. Too Late to show me now. As soon as my contract is up I will cancel. I do not believe I need. The signs in the yard are good enough for me.
Response from Vector SecurityApr 29, 2015
Thank you for your feedback, Melissa. We will have your branch contact you about how to use your system. We would also like to recommend that you double check your contract...you mention that it is a two-year contract, but Vector Security does not offer two-year contracts. This might help avoid any surprises down the line. Once you are able to use your system, we hope you enjoy the peace of mind it provides and decide to stay with us!
VIRGINIA D.
I feek confident and very safe in my home using Vector Security. This is even more important to me as I am traveling more and therefore away from home at times.
Dennis F.
Since signing up for Vector Security, I have had very few problems. Whenever the alarm has gone off (security or smoke), my wife or I have been contacted in very little time. If there were system issues, the service team was quick to schedule an appointment and make the needed repairs. My only issues were with the system itself being dependent on a landline instead of cellular, but the previous homeowners had the system installed. Similarly, more remote control (mobile, web) would be nice. I'm told that this is also available for an additional fee, but my review is based on the system as I had it.
DAVIT A.
The best security that i have ever had.
DAVID B.
Home System seems to work well, though I have not had, as yet, an emergency or negative incident to fully test system and its response.
TINA D.
I am satisfied with Vector Security's service but I wish the amount Vector charges monthly would be a litte lower.
ERROL DANKINS J.
I have been with Vector since the purchase of my home in Sept 2013 and have never had any issues with them at all, my alarm did go off once due to false alarm (I was in the house) and the police showed up very quickly after being notified. Have a home alarm systems was very new to me and they professionally showed me how it worked and helped me with any questions or issues I might have had.