Vector SecurityReviews of vectorsecurity.com

Vector had convinced me to release my other security system. I thought everything was going along just fine until I had a problem. first I had to wait for about three weeks for a tech. the afternoon before the tech is supposed to come they change the time frame of their visit. Now I have to cancel appointments to accommodate the change. That's just not good business.

Vector has done very well for us. We haven't had a true emergency yet thankfully, but their customer service has been very kind and compassionate. For all the times I've set off the alarm by mistake they were very understanding. I would recommend Vector to anybody

When there is a question or concern (and it is infrequent), Vector solves the problem. My only issue is finding out which phone number to call.

Everyone has been very polite and professional in all the contacts with their personnel. they have been on time for the calls I have made for service and the technicians were very knowledgeable .

Vector has provided good service over the years. They solved or helped me solve problems with the system. Watch out. If you need a service call to replace a sensor, etc, you're going to pay for it. I found out the hard way. Also, if you go from hard wired phone service to VOIP, you will need a wireless box and will end up paying more for it. I found that out the hard way, too. I changed and when my box showd no signal, I called the Office and they explained it. They did take care of the problem in a professional manner. The touch screen box works well. Every so often, the system will arm itself. This makes life interesting at times. If I discover it, I just turn it off. So far, I have not had any uninvited minions of the law visiting me.

I've had no break ins which would be a real test of Vector's performance, but I have faith that they would respond if needed. All the equipment has worked great. Staff has called when I inadvertently shut off the power w/o letting them know.. I am pleased with the contract length and price. We'll see how I feel when renewal time comes up :)

I have nothing but good to say about both the service techs that come to the house or the customer service reps when you call. Those coming to the house work in a very clean manner leaving very little or no damage.

He worked in a efficient and friendly manner with the expertise needed.