Vector Security Reviews | Read Customer Reviews of vectorsecurity.com

Vector SecurityReviews of vectorsecurity.com

3.7575 reviews
Home Improvements
2000 Ericsson Drive, Warrendale, Pennsylvania

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Vector Security

About Vector Security

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.

Vector Security (vectorsecurity.com) has 575 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: vectorsecurity.com
Website: vectorsecurity.com
Category: Home Improvements
Location: Warrendale, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vector Security reviews

575 approved reviews, newest moderated first

Robert B S.
Jul 8, 2015
Satisfactory service.
I don't like the multiple phone calls about low battery when there is not problem with the system.
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JOSHUA BARNET & HEIDI K.
Jul 8, 2015
great service
perfect company. they are there when you need them. first class service
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FELICIA G.
Jul 7, 2015
Feedback
I have enjoyed services with Vector. Although I am not able to confirm that I received credit for my referral, I feel this was the only area of concern for me. I still feel that Vector is the best security company out there and will still recommend them to everyone.
Response from Vector SecurityJul 8, 2015
Hi Felicia, Thank you for your review and referral! We have forwarded your comments to your branch to make sure you received credit. Someone from there will follow up with you shortly to confirm.
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FAITH O.
Jul 7, 2015
Excellent
I have been dealing with Rick Carnahan over 15 years and have been very pleased with his professionalism and the workings of Vector Security.
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Catherine and Francis M.
Jul 7, 2015
Good service for 24 years
Dependable and prompt service.
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MARGARET F.
Jul 7, 2015
Great Service
We have had Vector for many years at our home and business. When the alarms do trip we get notified quickly and professionally. Always nice and polite on the phone, even when we set them off ourselves. I also like the phone app.
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ELAINE D.
Jul 3, 2015
Vector Security has been great to work with from the initial sales process and installation to going service and questions!
Unfortunately, our home was broken into before we had a security system. When I called Vector, I was very nervous given that experience. We worked with Ben Palumbo who came to meet with us very quickly to determine what we needed. He was excellent. The gentleman who installed the system was polite and patient as he taught me how to use it. We had to have one of our motion sensors repositioned and the person who came to do that was also very polite and helpful. Any time I have called to ask questions, everyone has been very polite, friendly and helpful. I would recomend them to anyone!
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EVELYN O.
Jun 23, 2015
Excellent and responsible company
I'm totally satisfy with the service.
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