Vector Security Reviews | Read Customer Reviews of vectorsecurity.com

Vector SecurityReviews of vectorsecurity.com

3.7575 reviews
Home Improvements
2000 Ericsson Drive, Warrendale, Pennsylvania

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Vector Security

About Vector Security

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.

Vector Security (vectorsecurity.com) has 575 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: vectorsecurity.com
Website: vectorsecurity.com
Category: Home Improvements
Location: Warrendale, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vector Security reviews

575 approved reviews, newest moderated first

GLENN M.
Aug 12, 2015
Professional and prompt
We use Vector at my office and my home. We always find their staff very professional and sensitive to our times. Dave our service Tech is awesome. Evan has been great on the corporate side. Good Job!
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Jean B.
Aug 12, 2015
SERVICE CALL
What needed to be done was done in a professional manner.
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R C.
Aug 12, 2015
Awesome
Response time excellent
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GORDON & PAT M.
Aug 11, 2015
Vector Security
We have no negative experiences with Vector Security. Our system works great. Thanks
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GAY & GIDEON J.
Aug 9, 2015
Service of Vector Security.
The service is excellent and very reliable. Response has been prompt and efficient.
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CLARIS N.
Jul 19, 2015
Good Job
Good job! The technician was very professional.
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Marin M.
Jul 18, 2015
vector isn't what you may want in a system to protect your home or buissiness
I've had problems with the door locks, a crappy camera that don't stay focus or set, I've had more service people trying to fix their system, Besides the sales represents no longer work for them and stuck me into a 5 year contract that gives me no lead way or feeling secure in my home, I'm a cancer patient, paraplegic, and lives with my wife. A customer affairs rep. Michelle, though nice offer to knock off ten dollars, I settled for the camera to feel more secure in my home. I see other systems that is offering better system & service then I'm getting from Vector, I really want out of the contract because the rep that wrote the contract lied about my options. He just wanted the sell and the money.
Response from Vector SecurityJul 20, 2015
Hi Marin, Thank you for your feedback. We are sorry to hear about your experience and will forward your review to our Authorized Dealer Division for action. The behavior you outline above is inconsistent with what we expect from our dealers and our company's expectations as a whole. We are investigating further and our team is reaching out to you to discuss in more detail.
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KANJIRAMALA G.
Jul 15, 2015
Keep up with good work.
I have peace of mind with Vector on timely response, thank you.
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