Vault InsuranceReviews of vault.insurance

We're very happy with VAULT and our underwriter, quick response time and easy to understand.

It's still hard to quote states that are not "online" - too much back and forth with underwriters to get quotes from those states since we never get them back correct the first time. Billing is also confusing and not "smooth" when there are states online and not in the same account.

I love working with Vault. Everyone there has a willing to help attitude! The Concierge Team is energetic and so nice. If they are unable to fix an issue they forward and then follow-up until the issue is resolved. Our underwriters rock! Everyone there is great- AOR team, Cancellation team, the behind the scenes licensing team etc... GREAT Job Vault!

Professional every time ! Friendly and helpful !

The underwriters and customer service reps are amazing to work with!

We have found the Vault team to be effective, efficient and professional.

Everyone at Vault we interact with are all very professional and respectful. However, the sites and systems are terrible, endorsements take way too long to get processed. There is no way for us to see the billing system. This makes for a negative client experience. Very confusing as to what policies are where, since there are two systems.

Linda Phillips is always helpful and quick to respond