Vault InsuranceReviews of vault.insurance

Response from Vault InsuranceNov 30, 2023

Thank you for bringing this to our attention, Deborah. We apologize for any inconvenience caused by the glitch in the payment system, and we appreciate your patience in resolving this matter. We understand the importance of a seamless process and are glad to hear that a check has been overnighted to you to rectify the situation. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our priority, and we value your feedback.

Response from Vault InsuranceNov 20, 2023

Thank you for reaching out. We appreciate your feedback and would like to reassure you that the team will be in touch to address your concerns promptly. Your satisfaction is important to us.

Response from Vault InsuranceOct 11, 2023

Blair, we appreciate you sharing your feedback with us. We apologize for the delay in your claims process and if you have any further concerns or questions, please don't hesitate to reach out to us.

Response from Vault InsuranceDec 13, 2022

David, thank you for taking the time to share your experience with Vault. We appreciate your transparency and understand your concern. We are constantly working to improve and evolve as a company; therefore, your feedback is a top of mind priority. We are glad to hear the claims process was smooth and we look forward to continuing to serve you as a customer!

Response from Vault InsuranceAug 6, 2021

Kevin, thank you for taking the time to respond to this survey and for sharing your experience with Vault. We appreciate your transparency and understand your frustration. Our guidelines are created very strategically in order to provide the best product possible under the given circumstances. We are constantly working to improve and evolve as a company; therefore, our agent feedback is a top of mind priority. We appreciate your continued business and dedication to working with Vault!

Response from Vault InsuranceJul 1, 2021

Jean, thank you for taking the time to respond to this post and for sharing your experience with Vault. We appreciate your transparency and are working to improve our technology and constantly evolve as a company. We feel fortunate to be working with agents like you!