Vault InsuranceReviews of vault.insurance

Response from Vault InsuranceDec 11, 2023

Alfredo, we want to apologize for the delay in processing and sending your reimbursement check. We understand the frustration this has caused and want to assure you that we take this matter seriously. Steps are being taken to address the issue to prevent similar delays in the future. If you have any further concerns or questions, please don't hesitate to reach out. We appreciate your feedback.

Response from Vault InsuranceApr 18, 2023

Leah, we apologize if your claims experience was not as efficient as promised. At Vault, we are deeply committed to ensuring our customers are supported with an exceptional claims experience. Please let us know if you have any questions.

Response from Vault InsuranceAug 4, 2022

Donald, thank you for taking the time to share feedback with the Vault team, we greatly appreciate it. Although the non-renewal is unrelated to your claim history, we certainly understand your concern. We are deeply committed to great customer service and always providing transparency around the decisions that are made and would be more than happy to discuss this with you.

Response from Vault InsuranceAug 6, 2021

We really appreciate you taking the time to share your feedback. At Vault, we take pride in providing our agents with the best possible experience and would be more than happy to address any negative experience you may have had with your assigned underwriter. We appreciate your business and are constantly working to improve and evolve as a company.