Vault InsuranceReviews of vault.insurance

Response from Vault InsuranceMay 15, 2025

Thank you for taking the time to leave a review. It sounds like you may be referring to a different company. We are Vault Insurance, a provider of high-net-worth personal insurance, and we are not affiliated with Vault Health or any health insurance services. We understand how frustrating healthcare issues can be, and we hope you're able to get in touch with the correct company to address your concerns. If there's anything we can help clarify about our services, feel free to reach out directly. Wishing you the best, The Vault Insurance Team

Response from Vault InsuranceMar 26, 2024

Thank you so much for your kind words, Harry! We're thrilled to hear about your positive experience with Teresa. Our team takes great pride in providing efficient, prompt, and helpful service. Feel free to reach out if you have any more questions or need assistance in the future. We appreciate your feedback!

Response from Vault InsuranceFeb 21, 2024

Thank you for sharing your feedback with us, Monica. We apologize for any inconvenience or frustration you've experienced with Vault. Your concerns regarding coverage issues, difficulty in making changes, and lack of an online platform for verifying information are duly noted. We strive to provide a seamless and user-friendly experience for our customers, and we will take your feedback into account to improve our services. If you have any further concerns or specific issues you'd like to address, please feel free to reach out to your broker directly. We appreciate your patience and understanding.

Response from Vault InsuranceFeb 21, 2024

We appreciate you taking the time to share your feedback. We are glad to hear your experience was hassle-free and easy. It is our commitment to provide exceptional service from the beginning to the end and we appreciate you recommending Vault!

Response from Vault InsuranceFeb 21, 2024

Thank you for sharing your feedback. Our commitment to providing exceptional service is at the core of what we do, and we appreciate you choosing Vault!

Response from Vault InsuranceFeb 21, 2024

We understand that a policy cancellation is never welcome news and may have caused hardship. Unfortunately, today’s market has faced many difficulties that have required a more diligent underwriting practice to ensure accurate risk assessment. We adhere to our policy of informing our customers and their agents about the rationale behind any cancellations and the reasoning behind all claim decisions. If you have questions, please contact your agent for more details. We appreciate your understanding.