Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
435 approved reviews, newest moderated first
Vanessa K.
Vault team is always willing to help you place the business. Great communication with them.
Response from Vault InsuranceJul 1, 2021
Vanessa, thank you for sharing your positive experience with Vault. We are so glad that your communication with us has been pleasant and look forward to continuing to work with you!
Tia N.
My underwriter, Brent, is always on point and super timely!
Response from Vault InsuranceJul 1, 2021
Thank you for sharing your feedback, Tia. At Vault, we pride ourselves on our positive communication with agents and are so happy to hear that Brent has been helpful. We feel fortunate to be working with agents like you!
LindseyWorlitz
Tara is a joy, Tricia is a fountain of knowledge, and the customer service team reps are pleasant and professional. Thank you all for everything you do!
Response from Vault InsuranceJul 1, 2021
Lindsey, thank you for taking the time to share your positive experience with Vault! We are glad to hear that Tricia has been helpful and that your communication with Tara has been pleasant. We feel grateful for agents like you!
LibertyWebb
Vault is very easy to use and underwriter, Tricia, has been so great to work with!
Response from Vault InsuranceJul 1, 2021
Liberty, thank you for taking the time to respond to this post! At Vault, we strive to make the system as simple as possible for our agents. We are so happy to hear that your experience with Tricia has been positive!
GiGi M.
Vault has always given me excellent service from the start. Everyone is very helpful and hands on. Vault has a great team and I enjoy working with everyone!
Response from Vault InsuranceJul 1, 2021
Thank you for sharing your feedback, GiGi. At Vault, we pride ourselves on our communication with agents and are happy to hear that your experience has been so positive. We feel lucky to be working with agents like you!
JenniferWishart
Communication with both my assigned UW and local BDM is always top notch. Beyond professional and courteous and always willing to discuss the tougher risks. Vault has become my go-to with most of my quoting opportunities because of the service and products being offered.
Response from Vault InsuranceJul 1, 2021
Jennifer, thank you for taking the time to share feedback on your positive experience with Vault. We are so happy to hear that your underwriter and BDM have been courteous, professional, and available. At Vault, we strive to service our agents in the most efficient and helpful ways possible. We feel fortunate for agents like you!
YolandaAcosta
Vault has recently been a great market source for our agency. We have a great underwriter and relationship with him. Easy to do business and very user friendly system. Love Vault!!
Response from Vault InsuranceJul 1, 2021
Yolanda, thank you for leaving such a positive review! At Vault, we strive to find innovative ways to make the system more accessible for agents and are glad to hear you have found it easy to use. In addition, we are so happy that your relationship with your underwriter has been so positive!
Stephen F.
The whole team is great to work with!
Response from Vault InsuranceJul 1, 2021
Stephen, thank you for taking the time to share your feedback! At Vault, we take pride in connecting transparently with our agents and are so happy to hear that you have had a positive experience working with our team. We are grateful for agents like you!