Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
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Excellent
Insurance · Jacksonville, Florida
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435 approved reviews, newest moderated first
Christopher M.
A true partner in the High Value insurance world. Excellent service and world class claims response.
Response from Vault InsuranceJul 14, 2021
Cristopher, thank you for taking the time to share your feedback! At Vault, we take pride in connecting transparently with our agents and are so happy to hear that you have had a positive experience working with our team. We are grateful for agents like you!
Jennifer V.
Tom Gibbons is most helpful and makes writing and binding policies so easy for us! Thank you Tom!!!
Response from Vault InsuranceJul 14, 2021
Jennifer, thank you for taking the time to leave such a positive review on your experience with Vault! We are so happy to hear that Tom has made writing and binding policies easy for you. We look forward to future communication and feel lucky to be working with agents like you!
Amy
I have had consistent excellent service.
Response from Vault InsuranceJul 14, 2021
Amy, thank you for leaving such a positive review! At Vault, we pride ourselves on our communication with agents and are happy to hear that your experience has been so positive. We feel lucky to be working with agents like you!
BrianWang
Brent and Tara have been extremely helpful in helping me with quoting opportunities and what will work and what will not!
Response from Vault InsuranceJul 1, 2021
Thank you for taking the time to leave such positive feedback, Brian! At Vault, we pride ourselves in being as responsive as possible to our agents. We are happy to hear that Brent and Tara have been helpful in the quoting process and look forward to working with you in the future!
KirkHodgson
We have worked closely with Tara and Jason on a few accounts. They have been very helpful, timely and informative.
Response from Vault InsuranceJul 1, 2021
Kirk, thank you so much for taking the time to review this post! At Vault, we strive to work with our agents as efficiently as possible. We are so glad to hear that your experience with Tara and Jason has been overwhelmingly positive. We are grateful for agents like you!
JanePerry
Vault's rating system is easy to use. Our underwriter, JJ Gomez, is great to work with. Vault's Concierge Team is very responsive to our needs
Response from Vault InsuranceJul 1, 2021
Jane, thank you for sharing your positive experience with Vault! We are happy to hear that our rating system has been easy to use and that JJ has been pleasant to work with. Our VC team works hard to remain available and helpful to our agents. We are glad to hear that you have found them responsive!
Melanie
Our Underwriter, Brent, is fantastic and always very helpful. One of the best High Net Worth carriers out there!
Response from Vault InsuranceJul 1, 2021
Melanie, thank you for taking the time to leave such a positive review on your experience with Vault! We are so happy to hear that Brent has gone above and beyond in helping you. We look forward to future communication and feel lucky to be working with agents like you!
SherilCarlton
When I called everyone is so helpful and nice.
Response from Vault InsuranceJul 1, 2021
Thank you for taking the time to respond to this post, Sheril! At Vault, we take pride in servicing our agents as efficiently and kindly as possible. We are glad to hear that you have had such a positive experience with us and feel grateful for agents like you!