Martin L.
Bad first experience
Vault agents gave me the wrong instructions for a claim which led to a reduction in my coverage. I switched to Vault because I was told it was in the same class as AIG and Chubb. But my first experience was more like State Farm where claims does everything possible to limit what they cover.
Response from Vault InsuranceFeb 7, 2023
Martin, we sincerely apologize for any mishandling of a claim that was discussed with your agent. At Vault, we are deeply committed to ensuring our customers are supported with an exceptional claims experience. Please let us know if you have any questions.