Vault InsuranceReviews of vault.insurance

I always heard the horror stories of working with adjusters and coming to terms with a damages claim. However, to my amazement, the people at Vault Insurance, particularly Rich Smacchia and Ed Fuentes, have made this post-hurricane experience relatively easy. From their communication skills, to their understanding of what I’m going through, and then educating me on this process, it’s been a pleasure. They have been more akin to a relief than an obstacle to rebuild my home and life. Further, since the storm, I have made a point to discuss my experiences with Vault Insurance with my family, friends and neighbors. I’m proud to be a Vault client.

We moved to Vault over the past two years and this was the first claim we had. I am not sure our claim and repair could have gone better. From the first call Vault took over the claim and repair process and simply made the repair as easy as possible. Honestly could not be happier with the service.

Everyone, from the first person I spoke with to the adjuster, was very friendly, helpful and efficient. Everyone was immediately responsive and did what they said they'd do, when they said they'd do it. The repair company also said that Vault was the easiest company they'd everr dealt with!

Our adjuster was very responsive and helpful with our claim. She did an excellent job reviewing the situation and working to get our claim processed as quickly and effectively as possible.

It was very easy and efficient and got my direct deposit so quick. Thank you.

My family and I want to thank Vault insurance and Wardell Johnson for helping us during the difficult time ( F2 Tornado and cat 4 hurricane). Wardell and his team have made it as smooth as it gets. Vault insurance have gone the extra mile for my family, and we are blessed and fortunate to have picked Vault as our insurance company. My wife and I have recommended Vault to several of our friends and they have joined the very satisfied group of clients.

You were fast, and competent. You did your work quickly without asking over and over again for information. You got it right the first time.

The agent was very professional