Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
435 approved reviews, newest moderated first
Christopher C.
This is a service oriented business when that just doesn’t exist anymore in today’s world. Just really disappointed that you have pulled out of Louisiana!!!!
Response from Vault InsuranceFeb 3, 2023
Chris, thank you for taking the time to share your experience with us. At Vault, we pride ourselves on delivering excellent service to our customers and we are thrilled to hear you've received just that!
Chad L.
Timely and efficient service. Exceptional professionalism exhibited by agents. Hassle free experience
Response from Vault InsuranceJan 31, 2023
Chad, thank you for this amazing feedback! We take great pride in our team here at Vault and we're happy to hear you feel this way!
Todd F.
Very efficient and professional claim handling
Response from Vault InsuranceJan 30, 2023
Todd, thank you for taking the time to share your feedback with us. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.
Tim O B.
Vault needs to learn how to be honest, helpful, and constructive. As they have not in multiple instances of polite, respectful, professionally endorsed qualified communications, may the court system teach them via the lesson of punitive damages.
Response from Vault InsuranceJan 28, 2023
We apologize for your dissatisfaction over your recent claim experience. At Vault, we are deeply committed to ensuring our customers are supported with an exceptional claims experience. Please let us know if you have any questions.
James R.
Our claim was handled perfectly. Matt Hughes coordinated with the repair company and made sure everything went smoothly. He's a great representative for your company. Thanks!
Response from Vault InsuranceJan 25, 2023
James, we are so glad to hear you've had a positive experience working with Matt and Vault. We understand how stressful filing a claim can be and we'll do anything to make this easier on you!
Tony R.
Great insurance. extremely helpful staff.
Response from Vault InsuranceJan 23, 2023
Tony, thank you for sharing your feedback with us. We take great pride in our team here at Vault and we're happy to hear you feel this way!
Jason S.
This was very possibly the best experience I have ever had with an insurance company. Teresa Guy, my contact with Vault, was exceptional. Teresa kept me informed and made the process so easy. I could not believe how quickly the checks for the lost items came. Fantastic experience! Jason Sheer
Response from Vault InsuranceJan 23, 2023
Jason, thank you for taking time to share your experience with Teresa and the team. At Vault, we pride ourselves on delivering excellent service to our customers when they need us most and we are thrilled to hear you've received just that!
Vladimir A.
SUPERB CUSTOMER SERVICE.
Response from Vault InsuranceJan 23, 2023
Thank you for taking the time to share your feedback with us, Vladimir. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.