Van Dyke's RestorersReviews of vandykes.com

Response from Van Dyke's RestorersJun 19, 2018

Please accept our apology, we never want to disappoint our customers or give them bad service. We understand people seeking an outlet to voice their opinions and we do try our best to resolve all the complaints and concerns brought to our attention. We ship thousands of orders each year, and our goal is to offer only the best in both products and service. Unfortunately there are times when we do have delays with product that is beyond our control. Please know that we are currently working on a program that will notify our customers when we encounter these delays. We are so sorry for the inconvenience and disappointment caused. Please feel free to contact us with any further concerns or questions you may have for us. 1-800-787-3355

Response from Van Dyke's RestorersSep 5, 2018

Dear Mary, Thank you for taking the time to leave us a review. Firstly, we want to apologize to you for any problem that you have faced because of this. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.

Response from Van Dyke's RestorersSep 5, 2018

Dear M. Perlman, Thank you for taking time to participate in our review. We appreciate your feedback and use it to continually improve and to create a positive experience for all our customers.

Response from Van Dyke's RestorersSep 5, 2018

Dear John, Thank you for participating in our review and providing specific feedback. This will help us, as we strive to create the best possible customer experience