Sue
Only One Hitch
VRP was good about emails and updating information previous to the rental. The condo we rented was very clean and definitely met our approval. The only hitch we had was when we arrived. We got into Fort Myers Beach about 4:00 pm after a full day of driving. We we're anxious to get in the condo to rest, however, the code VRP emailed us to get the keys for the condo did not work. We had to call VRP and after spending 15 minutes on hold while they double checked code numbers, we were told to go to the VRP offices in Fort Myers Beach and pick up the keys. The offices closed at 5:00 so we rushed there to get the keys. Luckily we got there just before they closed. We never did get the lockbox to open but it seemed as if the keys weren't there. Other than this I convince, we would use VRP again.
Response from Vacation Rental ProsApr 26, 2016
And Sue, we're sorry you experienced that inconvenience but glad your stay was wonderful otherwise. See you next time!


