US Patriot TacticalReviews of uspatriottactical.com

Ordered a sling for my AR! Waited 2 months and finally had to request my money refunded by PayPal! This company "SUCKS"!!!!

Placed an order a month ago which included a few items, all of which appeared "in stock." Two weeks later I attempted to contact customer service, both over the phone and over email, and couldn't get a response. After another week I spent four hours trying to contact anyone in their customer service and couldn't get a response at all, and another hour unsuccessfully trying to cancel my order. The only solution was to contact my credit card company and report the website as fraud, which it is.

I was charged for a long list of merchandise that was on their website. I was only ordering one $14.95 item and was charged over $100.00 on my credit card. My credit card company looked up their phone number for me. When trying to call them about their mistake I got a recorded message and cut off. No receipt by email with other information. I received the package today and the customer service person argued with me about the order and only offered a discount if I returned the merchandise. They are using deceptive practices on thei website and if you don’t read everything to the bottom of the page you won’t see all the boxes that are automatically checked. Don’t do business with this company.

Very poor customer service. I wasn't emailed an confirmation after a recent purchase. The company wouldn't respond to any emails. I filled out a cancelation form, then all of a sudden I received a shipping confirmation. The order actually arrived very quickly. I'm glad I'm happy with the order because I couldn't imagine going through a return/refund with this company. Though the shipping was quick, I won't be doing future buisness with US Patriot based on poor customer service.

These guys SUCK. Do not do business with this company! Their automated customer service answers and then says "no one is available to take your call and disconnects. SO 2 weeks since I placed my order and no merchandise and no update. This company must be run out of some kids basement....

So after not receiving a confirmation email after purchasing I was concerned especially after reading the other reviews. I sent an email and ended up calling they answered and let me know my item has shipped and was scheduled for delivery for the next day. It turns out all the emails they sent went to spam. After getting worried I would end up like other people us patriot ended up doing right by me. I would recommend them.

Great service and products immediate delivery this just became my go to tactical store!!!

After waiting over a month, 4 unanswered emails and finally a phone call I had to cancel my order. Zero communication, zero customer service. Shop elsewhere.