US Patriot TacticalReviews of uspatriottactical.com

I have never experienced such horrible customer service. I ordered a kangaroo mag pouch. The website said they had them in stock. It has been over a month now. Multiple emails and countless phone calls with absolute no call backs or email responses. I have no idea what is going on with my order. I am very disappointed that a company can use the name U.S. Patriot and have absolutely zero customer service. Please do not order from this site save yourself the time and money.

Starters, the In-stock icon is never correct, needed some things asap for a course I had, so checked and checked again and said in stock on all. Paid basically overnight shipping, and only thing I received was a carrier hanger I had ordered. Tried multiple times to get in touch with the company and spent about 3 hours total on hold before someone finally answered. I did thankfully get a refund on the other items but basically paid $25 shipping for an $8 coat hanger, they didn’t split the shipping back with me like I had asked and they had said they would. USPT had multiple excuses about why stock is incorrect on site but I know those to be untrue because this has happened to me and some friends multiple times before with this same company. I should have remembered those other situations when what I needed was almost impossible to find elsewhere. I would highly recommend to steer clear of the company all together. Much better and more honest vendors out there.

Absolute horrible customer service. No returned calls and no one answer telephone calls. In addition, no calls returned when selecting call back service. I’ve been waiting for over 2 weeks for an order

Shipping was timely, Customer Service was helpful (that's the 2 stars), 30% of the order was never shipped, uniform customization is nothing more than including 3rd party stitched items. SurePAK meal cases are nothing more than old mismatched meals thrown together.

Order placed DEC 5, no contact since confirmation 18 seconds after I hit, "Send"...no response to phone calls or emails...this site/company is a scam...

I will never buy another purchase from your store. Your return policy is unacceptable, I was not allowed to talk to the Customer Service Manager, Customers do not always have 30 days to return a Christmas present.

I lost my phone and these people help me recover it by allowing me to use their mobile Hotspot. I came in on multiple attempts and he never denied service to me. Thank you so much. My phone was unlocked and my info could've been compromised. Thank you!

This review was edited by someone.They left out other crucial stuff. Worst service ever. You order something and they give you an estimation of when it will be shipped and delivered. It’s been over a month now and I still haven’t been given any information on when it will be mailed. I was told 1-3 business days from the get go. They are so terrible. They couldn’t even tell anything other than that it is still in the warehouse.