With decades of experience, we are a U.S.-based solar company committed to providing reliable and sustainable energy and storage solutions.Clean energy and storage should be accessible to everyone. SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact.
SunPower, Inc. (us.sunpower.com) has 91 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
SunPower, us.sunpower.com
Website
us.sunpower.com
Category
Energy & Power
Location
Orem, Utah
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Fantastic, the crew did an outstanding job and the system has been operational for over 2 years. Very happy with the system they installed.
Response from SunPower, Inc.Feb 21, 2026
Hi Garrett! Thank you for the kind words. We’re thrilled to hear the crew delivered an outstanding installation and that your system has been running smoothly for over two years. Long-term performance and reliability are exactly what we strive for, and we’re so glad you’re happy with your system. We truly appreciate your support! - Katie G.
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Joyce S.
The solar panels have worked as expected to lower my monthly energy bills.
The solar panels have worked as advertised. My lowest electric bill was $13.56 in September 2025 and my highest electric bill was $124.70 in January 2025.
My January 2026 bill was $96.52. Since I heat my home with natural gas, my bill averages $75 over a 12 month period which is less than what i paid prior to the solar panel installation.
Response from SunPower, Inc.Feb 20, 2026
Hi Joyce, thank you for the kind words! We’re so glad to hear your system is performing as expected and delivering real savings. Seeing bills as low as $13.56,and maintaining an annual average around $75, is a great example of how solar can meaningfully reduce overall energy costs compared to pre-installation. Thank you for choosing SunPower and we’re thrilled your system is delivering the results you hoped for! - Katie G.
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Anndrea J.
Panel not producing
I got my solar panels installed about two years ago. I started noticing one of my panels not producing energy. I kept an eye on my production through the enphase app. I called and it took over 6 months before the problem was fixed. They sent out a few different people to switch the panel from one area to another and finally they gave me a new switchboard for the panel. Overall its cool that I have solar but it doesnt void the electric bill. Eventually after I pay the panels off I want to get grid-scale battery storage to store my own energy produced. Overall what used to be blue raven now Sunpower is good but always do your research.
Response from SunPower, Inc.Feb 20, 2026
Hi Anndrea! Thank you for the sharing your experience. We’re glad to hear you’ve that the issue was ultimately resolved with the replacement equipment. That said, we sincerely apologize for the length of time it took to complete the repair. Six months is longer than we aim for, and we understand how frustrating that must have been. Your feedback is important and helps us continue improving our service processes.
Regarding your electric bill, solar systems are designed to offset usage, but they don’t always eliminate a bill entirely, especially with fixed utility charges or seasonal usage changes. Adding battery storage in the future can absolutely provide more energy independence and help you maximize the power you produce. We appreciate you choosing SunPower and are here if you’d ever like to review your system’s performance or explore battery options. - Katie G.
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RN
Love my panels and I'm glad I got them
Love my panels and I'm glad I got them. I was hesitant but decided to get them because power prices will always be going up. My panels have off set the price of my power bill quite a bit. SunPower (formerly Blue Raven) installed my panels and did an excellent job. I'm very happy with the results. The "date of experience" only lets me go back to February 2025, but we've had our panels for probably 4-5 years now.
Response from SunPower, Inc.Feb 20, 2026
Hi, thank you for sharing! We love hearing that your system has been helping offset your power costs over the past several years, especially as utility rates continue to rise. It’s great to know the installation team delivered an excellent experience and that you’re still happy with the results 4–5 years later. That kind of long-term performance is exactly what we aim for! - Katie G.
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Josh S.
The process and installation was as…
The process and installation was as expected and professional.
Response from SunPower, Inc.Feb 20, 2026
Hi Josh! Thank you for taking the time to share. We’re glad to hear the process and installation met your expectations and that our team delivered a professional experience. We appreciate you choosing us and are here if you ever need anything in the future! - Katie G.
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Nicole R.
Not enough panels
The rep didnt accurately account for how many panels my home would need. I now pay both xcel and Blue Raven every month. Which defeats the purpose of getting the panels.
Response from SunPower, Inc.Feb 24, 2026
Hi Nicole, thank you for sharing your concerns. We’re sorry to hear you’re feeling this way. After reviewing your system’s performance, it is currently producing at approximately 91% of its lifetime estimated production, which indicates it is operating within expected ranges.
If your energy needs have increased or you’re looking for a higher level of offset, adding additional panels may be an option depending on your roof space and utility allowances. We’d be happy to review your current system and discuss potential expansion options with you. Please reach out to us at 385-269-2947 so we can take a closer look and go over everything in detail. - Katie G.
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Rob
The install took so long that the…
The install took so long that the federal credit was no longer available. They did discount the system to get close to the original cost. The equipment sat in my driveway for a month because the installers didn't show up when they were first scheduled causing me to waste a vacation day. Maybe they could have let me know that they weren't able to make it. The second scheduled install was also a no call no show. Then they finally install about a month after the initial scheduled date. The final payment was requested and payed even though the system hasn't been inspected by them. Now, a month later the system still isn't inspected so it isn't energized. So, eight months later, I still am not able to reap the benefits of the money that I've payed for this system and I can't even collect interest on the funds.
Response from SunPower, Inc.Mar 3, 2026
Hi Rob, thank you for taking the time to share your experience. We sincerely apologize for the delays, missed appointments, and lack of communication you encountered. This is not the level of service or customer experience we aim to provide, and we understand how frustrating it must be to have invested in your system and still not be able to use it. We also recognize how inconvenient it is to take time off work for scheduled appointments that did not occur as planned. That is not acceptable, and we are truly sorry for the disruption this caused.
At this time, our permitting team is actively working on submitting the revised permit documentation required to move your project forward. In parallel, we are coordinating to have a crew scheduled to complete the necessary correction work so that your system can proceed to inspection and energization as quickly as possible.
We understand that timing is especially important given the delays you have already experienced, and we are committed to improving communication and keeping you informed with clear updates on next steps.
Thank you for your patience as we work to resolve this and get your system fully operational. -Emma A.
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Theo E.
Installation team was professional and…
Installation team was professional and efficient. They went above and beyond to make sure the installation met hoa And buildings codes and accommodated my needs to keep the installation in the right place. They even went to home Depot for paint to make the installation blend into my building and look nice.
Response from SunPower, Inc.Feb 18, 2026
Hi Theo, thank you for sharing your experience! We’re thrilled to hear the installation team provided a professional and efficient experience while going the extra mile to ensure everything met HOA and building code requirements.
It’s great to know they took the time to accommodate your preferences and even picked up matching paint to help the installation blend seamlessly with your home. Attention to detail like that truly makes a difference. We appreciate your trust in SunPower and are so glad you’re happy with the final result! - Katie G.
