Bertazzoni USReviews of us.bertazzoni.com

Response from Bertazzoni USOct 21, 2025

Thank you Mark, we appreciate you sharing your experience. It's great to know you're satisfied with your new choice! Thanks for your feedback. The Bertazzoni Team

Response from Bertazzoni USOct 14, 2025

We're happy to hear that the technician was patient and helpful! Thank you for your positive feedback. The Bertazzoni Team

Response from Bertazzoni USOct 14, 2025

We appreciate your feedback and are sorry to hear about the compressor and door handles. We have reached out via email to help with your issue. Best Regards, The Bertazzoni Team

Response from Bertazzoni USOct 21, 2025

Dear Mr Goss, Thank you for taking the time to share your detailed feedback. We truly regret the inconvenience you’ve experienced and understand how frustrating this situation has been, especially given your circumstances. Our customer service team is already in contact with you and actively working to resolve the remaining issues. We appreciate your patience and the opportunity to make things right. Kind regards, The Bertazzoni Team

Response from Bertazzoni USOct 1, 2025

Dear Customer, Thank you for your feedback. We have sent you an email to assist you further with your service request. Please check your inbox (and spam folder, just in case) and provide the requested details so that we can review your case and offer a resolution as quickly as possible. We sincerely appreciate your patience and look forward to helping you. — The Bertazzoni Team

Response from Bertazzoni USSep 29, 2025

Dear Customer, We sincerely apologize for the inconvenience and frustration you’ve experienced. To assist you more effectively, we kindly request that you provide the following details and send them to [email protected]. Full Name Date of Purchase Place of Purchase Product Model and Serial Number Ticket # you received from our Customer Support Without this information, we are unable to trace your service history or provide a resolution. Providing these details will allow us to locate your service history and investigate the matter thoroughly. Once we have the requested information, we will review your case and provide you with the next steps to resolve the issue. We truly value your patience and understanding and remain committed to ensuring your customer satisfaction. Looking forward to your response, — The Bertazzoni Team

Response from Bertazzoni USSep 29, 2025

Dear Customer, We’re sorry to hear you had trouble reaching us by phone. For prompt assistance, you can submit a service request directly through the following link: https://us.bertazzoni.com/service-request. Our team will get back to you as quickly as possible. We have also sent you a private email to you, if you have any questions we remain available to help. Thank you for your patience and understanding. Best Regards, - The Bertazzoni Team

Response from Bertazzoni USSep 29, 2025

Dear Customer, thank you for sharing your positive experience with our Customer Service. We are delighted to know that you felt valued and supported, as ensuring the highest level of customer satisfaction is always our top priority. Our team is fully committed to providing reliable after-sales support, including the management and confirmation of your extended warranty, so that every purchase is backed with care and long-term security. Your feedback motivates us to continue delivering professional service and personalized attention in a competitive market where we know customers have many alternatives. We truly appreciate your trust and confidence in choosing our products and services. The Bertazzoni Team