S. V.
The product is great, but...
The product is great. The rebate that was advertised was a pain to apply for. I still have yet to receive said rebate. How about just giving a better price?

For over 140 years, Bertazzoni cooking appliances have helped people bring the best of home-cooked food to the family table. Bertazzoni has built a reputation on the quality of its engineering and a deep passion for food and family. Born in 1882 Emilia-Romagna, Italy, they are now available around the globe. Whether you choose our built-in or free-standing Bertazzoni cooking appliances can help you cook with precision, flair and flavour.
Bertazzoni US (us.bertazzoni.com) has 118 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

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Excellent
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Showing 11 reviews with 4 stars · Clear filters
S. V.
The product is great. The rebate that was advertised was a pain to apply for. I still have yet to receive said rebate. How about just giving a better price?
SUZANNE
I love my new induction range. The only reason for 4 rather than 5 stars is the problem with viewing the oven dials. The overhang prevents seeing these dials, a design flaw that should be remedied. I need to use a flashlight to see these dials properly. I know that others have voiced the same concerns, and I concur. I am also somewhat mystified by the amount of air that streams from the ovens when they are in use. On the plus side I am delighted with the performance of the induction cooktop, and the ovens are the best I have ever had in my long life.
Response from Bertazzoni USAug 28, 2026
Dear Customer, We're happy to hear you're delighted with the performance of your induction cooktop and that our ovens are the best you've experienced! We appreciate you bringing the visibility issue with the oven dials and the air streaming from the ovens to our attention. Feel free to reach out to our customer service for any product inquiry. I am sure they will clarify your doubts. Best Regards, The Bertazzoni Team
Mitchell B.
Quality It is a notch above the typical range offered. I actually like the safety feature of thermo-coupling & surprised its not offered in standard ranges. The heat exhausts out of the front that I understand is normal but not like my previous ranges. the knobs are a bit non intuitive for the ordering of the heat elements but not a big issue Overall, so far, glad we went this way.
Response from Bertazzoni USJul 24, 2026
Dear Mirchell, Thank you for sharing your feedback! We're delighted to hear you're enjoying your Bertazzoni range and are pleased with your experience so far. We truly appreciate you taking the time to share your thoughts and are grateful to have you as part of the Bertazzoni family. We hope you continue to enjoy cooking beautifully for many years to come! Best Regards, The Bertazzoni Team
Siddhartha S.
Low reliability
Response from Bertazzoni USJun 26, 2026
Dear Customer, Thank you for your feedback. We're sorry to hear about your experience. As your review does not include specific details, we encourage you to contact our Customer Care team so we can better understand the issue and work towards a resolution. Best Regards, The Bertazzoni Team
Winston Z.
Unit arrived needing repair with a bad gasket from the refrigerated space to the freezing compartment to the icemaker. Typically, a minor issue. Took many calls to vender (Master’s Wholesale) with no action for several weeks. I then registered directly with Bertazzoni and things began moving but, it’s still not fixed and it’s going on a month. The last message was that a part was being sent to my house and I needed to contact a repair service to set up an installation appt. It’s a beautiful refrigerator but warranty repair service has been totally ineffective, so far. More to come, I’m sure. However, I would like to add that the refrigerator is very pretty in the kitchen but we are fortunate to have a back-up unit in the garage. Since the last review, Helen Chow Adams from Bertazzoni has been in contact and has been very attentive in providing updates and information. The necessary repair part should arrive, today, and I will attempt to contact the repair service for and appointment and will keep Helen informed of the progress. The refrigerator has not yet been repaired but Helen Chow Adams is doing and excellent job of client service! Thank you, Helen
Response from Bertazzoni USJun 4, 2026
Updated Jun 8. Thank you for your update. We are pleased to hear that Helen Chow Adams has been providing attentive support and keeping you informed throughout the process. We also appreciate your patience while the necessary repair part is being delivered and the service appointment is arranged. Although the refrigerator is not yet fully resolved, we remain committed to ensuring a prompt and satisfactory completion of the repair. Please continue to keep Helen informed of any developments, and we will monitor the situation closely through our service team. Thank you again for your continued cooperation and feedback. --- Dear Mr Zirjacks, we appreciate you sharing your experience with us. We are truly sorry to hear about the issues with your new appliance and the difficulties you've encountered with the repair process. We have sent you a private email —please check it out and provide the requested details. We remain at your disposal and look forward to your response. Best Regards, The Bertazzoni Team
Troy T.
The Bertazonni team was very responsive and helpful expediting my service part order. I very much appreciate a team that responds to customer request for assistance. Very much recommend their products as they offer great functionality and a classy style.
Response from Bertazzoni USApr 13, 2026
Dear Mr Trant, We sincerely apologize for the inconvenience and frustration you’ve experienced. We have sent you an information request via email —please check it out and provide the requested details. We remain at your disposal and look forward to your response. Best Regards, The Bertazzoni Team
Mjd
I love this refrigerator! I am having a minor issue with getting Warranty service call scheduled. Presently I have no doubt this will be taken care of by BERTAZZONI.
Response from Bertazzoni USMar 25, 2026
Dear Customer, we're happy to hear that you love the refrigerator! We apologize for the difficulty you're experiencing while scheduling warranty service. We have sent you an email to help out with your product registration. Best Regards, The Bertazzoni Team
Lisa C.
Gave 4 stars because I had to reach out twice due to no reply from my first message. Once they contacted me, service was great.
Response from Bertazzoni USNov 18, 2025
Thank you Lisa, we appreciate your feedback and are glad the service was great after we connected. The Bertazzoni Team