Pxvl
Great customer service As soon as I…
Great customer service As soon as I called to reorder, the representative was able to find my account, using just my cell#. I've ordered both the full and 3/4 size orthotics, and both have greatly helped.

Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Pxvl
Great customer service As soon as I called to reorder, the representative was able to find my account, using just my cell#. I've ordered both the full and 3/4 size orthotics, and both have greatly helped.
K R.
Bilt Labs ordering process was seemless. It was very easy to make the molds and the lead times were very reasonable. Most importantly the orthotics are great. So good, I just ordered two additional pairs and my wife is about her own.
Linden
Great company with great products. Made a huge difference on my life. I am walking a lot better, help me with my foot, leg and back pain . Excellent customer service . Highly recommend. Thank you.
David N.
Quick responses with every interaction. I received my first set with lifts that were too high for me. I sent them back, they adjusted them to my new request in quick time and sent them to me. Everything has been great with this company. They don’t just take your money and run and the products are fantastic. I work on my feet at tradeshows around the world and these are just what I needed.
Andrew
Easy, worth the money and very helpful people. I felt like it was trusting to write what I wanted on piece of paper these days, but they came out great.
Jerry C.
Several months ago I purchased multiple pairs of the athletic insoles to wear in my work shoes and in my hiking/walking boots. I am 75 years old and walk at least 10,000 steps every day. I can definitely tell the difference if I wear shoes that do not contain these orthotics. I have just ordered 2 more pairs to "upgrade" my other shoes.
John H.
Since I have been ordering my orthotics from Urthotics/now Bill Labs for a few years now it goes w/out saying that I like their product and am confident it fit and comfort. My first orthotic was from a podiatrist and cost 3X as much ~ these are every bit as good. Every time I get a new pair of golf, running or walking shoes I reorder orthotics, usually 2-3 at a time. Having done this now for quite a while the only thing I recommend is to get a new cast/fitting of your foot every 2 years or so since feet change; at least mine have. My experience thus far with the company has been seamless and the customer service excellent. Highly recommend.
Michael
I've had a really great experience with Urthotics (now Bilt Labs). The foot impression kit came quickly and with good instructions, and while the insoles themselves took a couple weeks, they were comfortable from the moment I slipped them in, and have held up to months of daily wear with only some slight lifting on the edge of the foam. These are every bit as comfortable as I was hoping. I got the 3/4 length to avoid trimming to fit the toe area, and I do not notice the transition where the insole ends. For a fraction of the $700 (!!) and orthopedist wanted to charge me, these are doing a great job.