Upstep Custom OrthoticsReviews of upstep.com

I had questions about using the orthotics that my customer service rep, Ryan, answered promptly and satisfactorily by email. His answers were complete and very useful. You don't always get that level of customer service from many companies. I've been using Upstep Orthotics for years, with great satisfaction. They offer sales promotions on occasion and I take advantage of those to save a lot off the price I'd have to pay for the product if I bought it through a podiatrist.

Very impressed, how this company takes very seriously, customer, they are extremely professional and responsible

Kasie was an excellent Chat service representative and allowed me to give my permission of our discussion of my foot issues to be shared with the medical team before committing to stating if custom orthotics could be made for me. I appreciate the serious attention to my unique needs that Kasie provided during our Chat. I also appreciate that in the beginning I was told she was not a Bot.

Lika answered my questions

Lika was pleasant and able to answer my questions. I love the product and the customer service.

They don't ship to where I live (Canada) so a little disappointed, but Lika was very helpful and answered all my questions as best as they could. Can't say anything about the product, but I'm sure they're helpful!

Lika answered quickly and was able to fix correcting my size within minutes!

I talked to an actual person who was very knowledgeable about the products and was able to answer questions with clarity!