Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
RH
MARY did a great job, quickly resolved the issue. Thanks
Response from Upstep Custom OrthoticsSep 29, 2025
We really appreciate your feedback! It means a lot to us to know that our support team was able to assist you and make your experience smoother. Thanks for being part of the Upstep community!
teryl W.
I am loving my Upstep orthotics. It has taken several weeks for my feet to adjust to them but after trying them in more than one pair of running shoes I am finally enjoying them. I have high arches and was having problems with my Achilles. My feet are feeling great again. Thank you
Response from Upstep Custom OrthoticsSep 29, 2025
Thank you for taking the time to leave such a positive review. We’re so pleased to hear that the orthotics are comfortable and helping you feel supported. Your satisfaction is our top priority!
andrew
Got what i needed done
Response from Upstep Custom OrthoticsSep 29, 2025
So happy to hear they’re working great for you! Comfort is everything, and we’re glad we could help you feel your best every step of the way.
Barry M.
Mary, answered all my Questions. She also gave me explicit instructions on how to order.
Response from Upstep Custom OrthoticsSep 29, 2025
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service team. We’re always here for you if you need anything in the future!
Kentucky C.
Mary was very helpful today with my order. I never received the third pair several months ago and need to purchase additional inserts. I have a foot injury where I was told I would always need a walker or cane. Nope! Thanks to these inserts I need neither and still take long walks.
Response from Upstep Custom OrthoticsSep 29, 2025
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service team. We’re always here for you if you need anything in the future!
Eleanor G.
Ryan was prompt and helpful!
Response from Upstep Custom OrthoticsSep 18, 2025
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service team. We’re always here for you if you need anything in the future!
J.M.
Ryan was very informative and professional.
Response from Upstep Custom OrthoticsSep 18, 2025
Thanks for the love! 💙 Our customer service team works hard to provide the best experience possible. we’re so happy it showed!
Lydia A.
Mary answered all my questions quickly and she was very helpful.
Response from Upstep Custom OrthoticsSep 18, 2025
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service team. We’re always here for you if you need anything in the future!