Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Lucas S.
Nov 20, 2022
In the shipping information page
In the shipping information page, there’s isn’t an option to ship to an Amy Post Office (APO). The state drop drown menu downs have an option for Armee Forces Europe (AE).
Response from Upstep Custom OrthoticsNov 21, 2022
Hi there. While some are harder to ship to than others, you can contact us at [email protected] or call 1800-945-4770 to have our representatives manually add the address for you! No need to worry about that! That is what we are here for!
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customer
Nov 20, 2022
Very easy and informative
Very easy and informative. Thanks
Response from Upstep Custom OrthoticsNov 21, 2022
Thank you! We are happy to learn we were able to make your experience with us seamless. We appreciate you taking the time to share your thoughts.
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Sophia
Nov 20, 2022
So amazing!
Super easy to complete online questions & step by step once received box. Was so impressed with box of finished product! The fact that it’s your own custom insole is amazing:) been wearing them for 5 months & love them :)
Response from Upstep Custom OrthoticsNov 21, 2022
Thank you so much for your business and feedback! If any of your friends or family need help, please let them know about us! We appreciate you!! Thank you for choosing Upstep!
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James M.
Nov 20, 2022
Easy to Order
These were easy to order. I have been considering for a while and today they are on sale so I made a purchase.
Response from Upstep Custom OrthoticsNov 21, 2022
We always enjoy hearing what our customers have to say! We’re glad you took advantage of our fantastic Black Friday sale! Welcome to the Upstep family!
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Rob
Nov 19, 2022
Everything was very smooth easy to…
Everything was very smooth easy to navigate through everything a great experience
Response from Upstep Custom OrthoticsNov 21, 2022
We appreciate you taking the time to let us know how you feel! We pride ourselves on Upstep not just being an orthotic purchase but an entire experience! If there’s anything else we can help you with, please let us know. Welcome, to the Upstep family!
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Daniel
Nov 19, 2022
I lost connection to your server in the…
I lost connection to your server in the middle of placing my order. I tried to upload a picture of my shoe when I got the error message. I don't know if my order went through or not.
Response from Upstep Custom OrthoticsNov 21, 2022
We have an order here for 2 pairs!! Your order was a success! If you have any questions, please know we are always available to chat or you can email us at [email protected] - We have agents on call until 10pm on weekdays! We never want to miss what you have to say! Thank you again!
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Ouch �.
Nov 19, 2022
The questions that were asked and the…
The questions that were asked and the ability to vent about the pain for a little bit!!
Response from Upstep Custom OrthoticsNov 21, 2022
We know foot pain is not fun, and pain can make a person want to vent! We are here to help you, even if that means a shoulder to lean on and learn more about orthotics! We have sympathy for our customers and know foot pain isn't easy, but we also know we can take that pain away! Thank you for your feedback!
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richard M.
Nov 18, 2022
Orthotics were easy to order
Orthotics were easy to order, received them and they work wonderfully, that's why I am ordering a second pair!
Response from Upstep Custom OrthoticsNov 21, 2022
Welcome back! We greatly appreciate your loyalty to us, and thank you for sharing your experience! You made our day!
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