Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Brian
They collect information that will be critical to making an informed fit for my orthotics. So far, I am impressed with the ordering process. I hope they feel as good as they claim.
Response from Upstep Custom OrthoticsNov 29, 2022
It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide all of our customers with an excellent experience.
True R.
The time it takes to actually get your order is a JOKE. never again will I buy from them and never will I recommend them!
Response from Upstep Custom OrthoticsNov 28, 2022
We are very sorry for the delay. We understand your frustration, and we ask you kindly to bear with us. Your orthotics will be 100% worth the wait. We are helping thousands of people just like you! Please keep in mind, our orthotics are custom and not "off the shelf" so there is a design and production period. We thank you for the feedback.
Charles M.
Website could not process first attempt. Second attempt a day later seems to have worked
Response from Upstep Custom OrthoticsNov 29, 2022
Thanks for the 5 stars! During the Black Friday sale and Cyber Monday- our website was on overdrive for customers just like you looking for relief! Your review is a great way to let us know we’re on track to making our customers smile! We appreciate you taking the time to give feedback and look forward to designing your new custom orthotics!
Bomi HP M.
Fast and accurate responses by the chat agent
Response from Upstep Custom OrthoticsNov 29, 2022
Thank you for posting your positive review. At Upstep, we value your time and always strive to provide fast and efficient service. We welcome you to the Upstep family!
customer
easy to order
Response from Upstep Custom OrthoticsNov 29, 2022
We wouldnt want it any other way! Thank you for choosing us for your custom orthotic needs. We’re glad to hear that you were satisfied with your experience. We look forward to designing your new orthotics! Welcome to the Upstep family!
Suresh
Was updated with kits, impresdins awaiting orthotics
Response from Upstep Custom OrthoticsNov 29, 2022
Thank you for your order and 5-star rating!! We appreciate you!
James M.
Best i have ever had
Response from Upstep Custom OrthoticsNov 29, 2022
Thanks so much for your feedback. It makes our day to hear about how much our customers love Upsteps custom orthotics! In just a few short words, you made our day!
David
I have had a pair of these for over a year. I am very happy with my current pair and wanted two more but bought three because they offed another for $75.00
Response from Upstep Custom OrthoticsNov 29, 2022
We really appreciate you taking the time to leave us a review. These stories keep us motivated to continue doing what we’re doing, and we’re so happy to hear that you had such a great experience with us that you decided to come back and take advantage of our Black Friday sale! Let us know if we can do anything else for you.