Elise
Staff fast to send return label
Staff was fast to send return label as I found orthotics too short for my aerobic shoes. They offered to rework the orthotics but given the time it took to receive them due to increased demand I decided not to take them up on their offer.
Response from Upstep Custom OrthoticsMar 28, 2023
Hello- Looking into your order, we can see a return has been started. We offer many platforms for communication that way if our call center is busy you can contact us via chat or email. We are glad you were able to get things taken care of.