Dwayne F.
Incredibly helpful
Incredibly helpful. Stayed with me through the transaction. Great service!
Response from Upstep Custom OrthoticsMar 31, 2023
Thank you!

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent

Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Dwayne F.
Incredibly helpful. Stayed with me through the transaction. Great service!
Response from Upstep Custom OrthoticsMar 31, 2023
Thank you!
Cynthia M.
Samantha is always quick to respond and help with any situation I might have. I love the Upstep Orthotics. First time in a long time that my feet haven’t hurt. Thanks Upstep.
Response from Upstep Custom OrthoticsMar 31, 2023
Hello Cynthia- you are a pleasure to assist!! More importantly, wow! No more pain!!! Thank you for choosing Upstep!!! We couldn't be anymore grateful!
Joshua L.
I had some questions about the current sale and also which orthotic to choose. Kasie was very helpful and pleasant. Thank you!
Response from Upstep Custom OrthoticsMar 31, 2023
You never know! Maybe one day she will run for President and you'll know who to vote for! For now, Kasie was thrilled to hear this and we are glad we can help!
Liz
Answers were clear and informative for me to make a decision.
Response from Upstep Custom OrthoticsMar 31, 2023
Thank you!!
Omar J.
Mary was very polite and helpful
Response from Upstep Custom OrthoticsMar 31, 2023
Mary sends a big thank you for this review!!
Molly A.
Customer service was nice (Thanks Kasie Earley), but why is production so late. We have not received updates without my contacting support in over 45 days.
Response from Upstep Custom OrthoticsMar 31, 2023
We do apologize for the short delay due to high demand! Glad kasie was able to help you. We know you are going to love your new orthotics!
Dustin M.
Another positive experience with the Upstep CX department. Chat function is awesome. Very fast and user friendly.
Response from Upstep Custom OrthoticsMar 31, 2023
We love the positive review just as much as you love your positive experience!!
customer Kelly W.
I love my new orthotics. I had been in pain for months and now it feels good to walk again. It took a few months to get here but it was worth the wait.
Response from Upstep Custom OrthoticsMar 28, 2023
Thank you for the patience while we navigated through a delay. Now you can see why our orthotics are in high demand. You are walking pain free! We are glad you waited and even better- you're happy again!