Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
pluto R.
The customer service was fast and extremely helpful, Katie did a great job at helping me with the issues I had.
Response from Upstep Custom OrthoticsSep 19, 2023
Thanks for your great review regarding Kacie. We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you.
Ana A.
I have been very impressed by the speed and service I have received.
Response from Upstep Custom OrthoticsSep 19, 2023
Your review made our day, Ana. We’ve passed your comments on to our team so they can enjoy the good vibes too!
Chris S.
Samantha and customer service in general is awesome! I would strongly recommend using chat via the website and not calling in on the phone.
Response from Upstep Custom OrthoticsSep 13, 2023
Thank you, Chris! We love when our customers take full advantage of our live chat! It really makes researching and ordering a lot easier!
Miles L.
Kasie was prompt, efficient, and only full of good news
Response from Upstep Custom OrthoticsSep 13, 2023
Thank you!! We told Kasie and you made her day!
A C.
Kristen Rizzo was excellent in walking me through the process of re-ordering, and discussing options related to my last impression, as well as things like squeeking, etc.. She made my experience beyond easy.
Response from Upstep Custom OrthoticsSep 13, 2023
Fantastic!! Thank you very much for such kind words about Kirsten!!
GARRY C.
Kasie was very fast and friendly in helping me correct my order. Thanks! I'm looking forward to receiving my new orthotics
Response from Upstep Custom OrthoticsSep 13, 2023
Thank you for taking the time to write a review!! We appreciate you!
Sam F.
I had an issue trying to reorder an insert as the email link was not working. I used your chat feature and the person on the other end was able to help me very quickly. I already placed my new order so am pleased with the quick turnaround and customer service.
Response from Upstep Custom OrthoticsSep 13, 2023
Thank you for using our LIVE chat feature! We do not believe in BOTS- only real people here to help!
John P Q.
Your service is fabulous and my feet LOVE the custom orthopedics. The swelling of my feet is gone and I can walk all day.
Response from Upstep Custom OrthoticsSep 13, 2023
Wow! Wonderful to hear!!! Thank you- happy walking!!