Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Buff G.
Kasie was very quick to respond with the information I needed.
Response from Upstep Custom OrthoticsJan 22, 2024
I'm glad to hear that Kasie provided you with a quick and efficient response. If you have any more questions or need assistance with anything else, please feel free to ask!
James R.
Listened to my concerns, then adjusted my order accordingly. Excellent.
Response from Upstep Custom OrthoticsJan 22, 2024
Thank you for sharing your positive experience. It's great to hear that your concerns were attentively listened to and your order was adjusted to meet your needs. If you have any further requests or questions, please don't hesitate to reach out!
Marie
Easy to navigate through the screens and upload pictures of shoes I'll be wearing. Truely hoping for excellent results.
Response from Upstep Custom OrthoticsJan 22, 2024
I'm delighted to hear that you found the process of navigating through the screens and uploading pictures of your shoes to be user-friendly and straightforward. Your anticipation for excellent results is understandable, and we're here to assist you if you have any further questions or need additional help.
Virginia
It was an easy process.
Response from Upstep Custom OrthoticsJan 22, 2024
PERFECT!
customerAEB
The intake questions are not phrased properly. “Have you ever…” They are phrased in the past tense yet the medical information is clearly being used present day for the purpose of developing the orthotic. There is no opportunity to indicate what issues are prevalent vs those in the past. There seems to be a large margin for error.
Response from Upstep Custom OrthoticsJan 22, 2024
Thank you for your feedback as it has been passed to our web developer.
Josephine D.
Website is very easy to navigate & place an order. Very thorough questioning of my issues to better the process. Waiting on the foot impression box now.
Response from Upstep Custom OrthoticsJan 22, 2024
It's wonderful to hear that you found the website easy to navigate and the ordering process straightforward. The thorough questioning you experienced is a great sign that they are committed to understanding your specific needs, which is especially important for something as personalized as a foot impression. Your anticipation for the arrival of the foot impression box is understandable. If you have any questions or need assistance while you wait, or after it arrives, feel free to reach out. Wishing you a smooth and successful continuation of the process!
Jansel Amaro B.
Exelente repuesta rápida
Response from Upstep Custom OrthoticsJan 22, 2024
gracias!
Novaman N.
Never received orthotics
Response from Upstep Custom OrthoticsJan 19, 2024
Hello, we would love to assist you with an order status! Please email us at [email protected] or use our online order tracker - https://www.upstep.com/order-tracking. Thank you!