Upstep Custom OrthoticsReviews of upstep.com

Response from Upstep Custom OrthoticsJan 25, 2024

Thank you for your enthusiastic feedback! We're delighted to hear that Mary's efficiency and speed made your experience outstanding. It's wonderful to know she was able to assist you promptly and effectively. We'll be sure to pass along your thanks and appreciation to her. At our company, we strive to provide service that exceeds expectations, and it sounds like Mary did just that. Thank you for choosing our service, and we look forward to assisting you again in the future!

Response from Upstep Custom OrthoticsJan 24, 2024

Included with your Upsteps purchase is a 180-day risk-free trial that includes remakes at no additional cost to you. We have sent you an email, we will take care of this for you! Thank you!

Response from Upstep Custom OrthoticsJan 25, 2024

Thank you!

Response from Upstep Custom OrthoticsJan 25, 2024

"Thank you for taking the time to acknowledge Kasie's service. We're thrilled to hear that you found her responses to be both fast and precise. In an era where such qualities can indeed be rare, it's great to know that Kasie stands out in providing efficient and practical solutions. We appreciate your positive feedback and will make sure to share your compliments with Kasie.

Response from Upstep Custom OrthoticsJan 25, 2024

Thank you for sharing your initial impressions with us. We're pleased to hear that your experience with our customer service team has been positive, even with limited interaction. It's great to know that they were responsive and able to recommend an insole promptly based on your question. We always strive to offer efficient and helpful service, and your feedback is encouraging. We look forward to continuing to assist you and hope that our products meet your expectations. Thank you for choosing us and for your recommendation.

Response from Upstep Custom OrthoticsJan 25, 2024

Thank you for your feedback. We're glad to hear that you appreciated the straightforward and no-pressure approach of our team. Our aim is always to provide clear, concise information without resorting to sales pitches, focusing instead on genuinely assisting and addressing your needs. It's great to know this approach resonated well with you. We value your input and look forward to continuing to serve you in this manner.

Response from Upstep Custom OrthoticsJan 25, 2024

Thank you for your feedback about your experience with our online chat service. We're delighted to hear that it played a significant role in helping you make the right selection. Providing helpful and effective guidance is a key part of our commitment to customer satisfaction. Your positive experience reassures us that we are on the right track. We appreciate your choice to use our services and are here to assist you whenever you need. Thank you for sharing your experience!

Response from Upstep Custom OrthoticsJan 22, 2024

Thank you for your kind review! I'm thrilled to hear that you found my assistance helpful in resolving your issue. If you have any more questions or need further help, feel free to ask!