Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Elijah A.
Jan 24, 2024
Questions Answered
After receiving my Orthotics, I’ve already run into some issues and questions. Thankfully, Kasie was there to answer my questions and give me instructions on what to do. She was very thorough on her answers, especially for the next steps :)
Response from Upstep Custom OrthoticsJan 25, 2024
It's great to hear that Kasie was able to assist you effectively with your Orthotics. Her thorough responses and clear guidance for next steps seem to have been particularly helpful. It's always encouraging to know that our team is providing the support and answers needed for a positive experience. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
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Julian C.
Jan 24, 2024
Helpful and knowledgeable!
Helpful and knowledgeable!
Response from Upstep Custom OrthoticsJan 25, 2024
Thank you for your positive feedback! It's wonderful to hear that you found our service helpful and knowledgeable. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority!
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Patrick
Jan 24, 2024
I had a question about my order
I had a question about my order. Kasie was right on top of it. She took a few extra steps that saved me some time. Thanks Kasie.
Response from Upstep Custom OrthoticsJan 25, 2024
I'm so glad to hear that Kasie provided excellent assistance with your order query and took extra steps to save you time. It's always our aim to offer efficient and effective service. Thank you for acknowledging Kasie's efforts, and if there's anything more we can do to help, please let us know!
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Ed S.
Jan 24, 2024
Fast and helpful
Fast and helpful
Response from Upstep Custom OrthoticsJan 25, 2024
Thank you!
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Alice M.
Jan 24, 2024
she was very kind and helped with some…
she was very kind and helped with some information thanks
Response from Upstep Custom OrthoticsJan 25, 2024
You're welcome! If you have any more questions or need further assistance, feel free to ask. I'm here to help!
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Daniel
Jan 24, 2024
Buying Again
Having my previous order of orthodics on file makes buying again hassle-free! Also, Kasie was friendly and helpful in the process!
Response from Upstep Custom OrthoticsJan 25, 2024
Thank you so much for your kind review! We're thrilled to hear that our hassle-free reorder process and Kasie's friendly assistance made your experience a positive one. Your satisfaction is our top priority, and we look forward to serving you again soon!
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John C.
Jan 24, 2024
These work great
These work great, store bought inserts never worked for me, these custom ones adjust my foot properly and relieved the pain I had at work on my feet all day
Response from Upstep Custom OrthoticsJan 25, 2024
Thank you for sharing your positive experience with our custom orthotics! We're delighted to hear that they have effectively relieved your pain and provided the proper adjustment for your feet, especially during long workdays. Your feedback is invaluable to us, and we're committed to continuing to provide products that make a real difference. Looking forward to serving you in the future
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Roxane
Jan 24, 2024
The customer service of Upstep is…
The customer service of Upstep is amazing! I just spoke with Samantha and she was very helpful :)
Response from Upstep Custom OrthoticsJan 25, 2024
Thank you for taking the time to share your wonderful experience with our customer service team! We're so glad to hear that Samantha was able to assist you effectively. At Upstep, we're committed to providing excellent service and your feedback is a testament to our efforts. We look forward to being of service to you again in the future!
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