Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Stan K.
great customer service
Response from Upstep Custom OrthoticsFeb 14, 2024
Thank you for your kind words! We're delighted to hear you had a great customer service experience. It's our top priority to ensure our customers feel supported and valued. If there's anything else we can do for you, please don't hesitate to get in touch. We appreciate your feedback!
Andrea Z.
MARY answered all my questions
Response from Upstep Custom OrthoticsFeb 6, 2024
Thank you for sharing!!
Ed A.
My 5 starts is based on the easiness to navigate their website and the detailed yet simple questionnaire. Obviously I have not received my pair yet so I can not judge the product
Response from Upstep Custom OrthoticsFeb 6, 2024
Thank you for appreciating our website's ease of use and our questionnaire's clarity! Looking forward to your thoughts on the product once received.
Kevin M.
Everything was simple and easy. The price was outstanding.
Response from Upstep Custom OrthoticsFeb 6, 2024
Thrilled to hear you found everything straightforward and affordable! Thank you for your feedback.
A. G.
Mary was extremely helpful!! Very prompt, knowledgeable, was able to locate my file and even recommend a different product (fitness walking inserts) which I am going to try. A pleasure deling with her
Response from Upstep Custom OrthoticsFeb 6, 2024
Delighted to know Mary provided exceptional service and insightful recommendations. Thank you for sharing your positive experience!
Dante B.
Mary was awesome and did GREAT job! Really helpful and informative. Great customer services, friendly, knowledgeable and professional.
Response from Upstep Custom OrthoticsFeb 6, 2024
Fantastic to hear Mary exceeded expectations with her helpfulness and expertise. Thanks for acknowledging her great work
customer
Had a problem trying to upload photos of my shoes and orthotics
Response from Upstep Custom OrthoticsFeb 6, 2024
Sorry to hear about the trouble with uploading photos. Let's resolve this together—please email your photos to [email protected]
Judy
Mary was patient with me, I had lots of questions. My anxiety about mail order was relieved by the guarantee.
Response from Upstep Custom OrthoticsFeb 6, 2024
Great to know Mary eased your concerns and answered all your questions. We're here to support you every step of the way.