Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Antonio S.
Kasie Earley was fantastic and helped me select the right insoles and sizes for my everyday and exercise needs.
Response from Upstep Custom OrthoticsFeb 27, 2024
Happy to hear Kasie helped you find the perfect insoles! Thanks for letting us know.
Eduardo P.
Kirsten was Very helpful!
Response from Upstep Custom OrthoticsFeb 27, 2024
Thrilled to hear Kirsten was fantastic in helping you! Thanks for the shout-out.
Bernie
Even after getting the order they asked a lot of questions, even wanting to see pics of the shoes and insoles I have now. Clearly, they are knowledgeable and dedicated. Makes me feel good that my insoles will truly be customized to my needs. I look forward to getting the insoles.
Response from Upstep Custom OrthoticsFeb 27, 2024
Great to hear our team's thorough approach has made you feel confident in the customization of your insoles. We're committed to ensuring they meet your specific needs. Thanks for your trust, and we're excited for you to receive them.
Bernard F.
I haven't bought the insoles yet. But I will, based on my online exchange with Kasie at Upstep.com. She made me feel comfortable with taking a rather expensive leap of faith by answering my questions and providing guidance that one of those frustrating bots never could.
Response from Upstep Custom OrthoticsFeb 27, 2024
It's fantastic to hear that Kasie provided the reassurance and guidance you needed to consider making your purchase with confidence. We believe in the value of real, expert interactions over bots when it comes to ensuring our customers feel comfortable with their decisions. Thank you for recognizing the difference that makes, and we look forward to welcoming you to the Upstep family soon!
Kent C.
It was very helpful.
Response from Upstep Custom OrthoticsFeb 23, 2024
Thank you for sharing!!
Tim
CSR was helpful, solicitous and prompt.
Response from Upstep Custom OrthoticsFeb 23, 2024
Thrilled to hear our CSR met your expectations with prompt and attentive service. Thanks for your feedback!
Jeff H.
I just ordered my experience is limited So far.
Response from Upstep Custom OrthoticsFeb 23, 2024
Thank you for choosing us! We're eager to hear more about your experience as it unfolds.
Steph
Kasie was great to work with! Exceptional follow through, thorough, professional & clear with what she needed to help complete my order. Thank you! Excited to rcv my molds & experience pain free feet!
Response from Upstep Custom OrthoticsFeb 23, 2024
Delighted to hear Kasie provided exceptional service and clear guidance for your order! We can't wait for you to receive your molds and enjoy the comfort of pain-free feet. Thank you for sharing your experience!