Mike G.
Several time repeat customer & great service by Mary
Mary from Upstep was very helpful and took here time to make sure i got the order right! she is a great asset to your team!

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent

Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Mike G.
Mary from Upstep was very helpful and took here time to make sure i got the order right! she is a great asset to your team!
Ben A.
Mary was a great help in getting adjustment requests sent to the podiatrist. Customer service is great with these folks!
Daniel H.
Being heard and accomodated. Responsiveness to email and remediating issue. Probably best to consider the shoe you will wear the insert in and give that too them× but they also provide recommendations for that. The insert does not seem to be the right fit but upstep still worked with me and that is appreciated.
Keith M.
Mary is amazing and totally help definitely will order now because of her
Mary A.
Communication
Jason C.
Very fast responses to all my questions, and kept me informed thru the process.
Response from Upstep Custom OrthoticsJul 12, 2024
Thank you for sharing your experience!
BOLDT J.
Mary was super helpful in the chat. I apprecated her support to answer my questions
Response from Upstep Custom OrthoticsJul 12, 2024
Our live online chat is always there to help! Thanks for sharing your feedback.
Bryan L.
Mary was very fast and efficient in grabbing the information I was looking for. She was also courteous, and easy to communicate with. Thank you for your help today, Mary!
Response from Upstep Custom OrthoticsJul 11, 2024
Thank you for your feedback! Mary will be delighted to hear your appreciation.