Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Carl
Great Company. Highly recommended! They stand behind their product 100 percent! I had severe plantar fasciitis. Their orthotics got me through this horrible foot ailment and now I am fully active. I have been using their products for several years now. Great deals and great service! These also took away my arch, knee and hip pains. I am a physical education teach and I am very active. These hold under extreme conditions! Carl M
kimberly C.
MARY is an awesome rep, she was polite, funny and knowledgeable. She knew the product I needed right away and guided me through the quiz and next steps. She also gave me a promo code - savings, wohoo! The best part about MARY is I got disconnected from the chat several times and she re-engaged with me every time, with humor and patience. Let's get this NC girl a raise! :D
CH
I just bought a new pair of shoes and since I hadn't yet received my insoles from my original order yet, I was interested in adding an additional pair for these new shoes. Mary responded to my query about adding on another pair of inserts to my existing order. She was very helpful in making sure I placed the additional order correctly and even provided a coupon code to let me take advantage of the offer to add another pair of insoles with my order. All in all, she made the process very smooth, and I felt comfortable that everything was in good hands! Thanks again Mary!!!
Mark T.
It was fast and easy. Mary helped me. Unfortunately I am returning the orthotics, but the help on the return was excellent.
LaMar L.
Mary was very patient and helpful she walked me through everything. It was a pleasure dealing with her.
Rose S.
Ms Mary was a wonderful lady to talk with she was very helpful in helping me find what is best for my feet!:) I do recommend:)
Tyler S.
I had a ticket that I did not respond to for a year or 2. We picked up right where I left off and the team took great care of me. Prompt responses and feedback was especially great.
Jeffrey R.
Mary, in Customer Service, did a fantastic job of correcting a problem with my order. I did not expect her to respond so quickly, but she addressed all of my questions and concerns and corrected the problem in about an hour. And she explained everything clearly in multiple emails that we sent back and forth. Thank you Mary!!!