Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Ami P.
First off, it was really nice getting a person and not a bot just pointing me to FAQs. Kasie was friendly, prompt in her replies, and was able to fix my problem straight away. It was one of the most pleasant customer service experiences I've had in a while. She certainly made me more likely to use Upstep again in the future.
Ethan W.
I recently used the customer service provided by Mary and I was extremely impressed. She was attentive, knowledgeable, and went above and beyond to ensure my satisfaction. Her prompt responses made my experience seamless and stress-free. Thank you, Mary, for your excellent service!
Patricia K.
Mary was a great help and was able to get through the problem I had with placing order.
Sean Percy T.
Mary is very thorough and quick to answer with knowledgeable and fun responses. Mary got me through the process very quickly, and exactly what was needed. Cannot ask for more!
John H.
I unfortunately wasn't able to get good results with my foot pain but the representative, Mary, was extremely courteous and helped me with a return. Thank you for trying Upstep and thank you for helping me Mary.
Alison H.
Kasie helped me to get a new order sent. She was quick and helpful - excellent customer service. But, I was annoyed that no-one had reached out when my order couldn't be delivered 10 days earlier.
Katie M.
MARY was great! She unconfused my tired teacher brain and answered my dumb questions.
Mrs. M.
Kasie was wonderful in assisting me to find the best orthopedic insoles for my needs. I am very happy and hopeful. Thank you for your excellent customer service and for following up on an email I sent after my order with more details! Highly recommend!