UPERFECTReviews of uperfectmonitor.com

A monitor I ordered ended up with a significant hardware failure while still within the warranty period. Uperfect replaced it under warranty and covered the shipping for free! Thanks again Jelly

The portable monitor i bought was working as intended and the quality was pretty good. I had to RMA it after one year because of a USB-C issue. Customer service replied instantly and after the troubleshoot did not work, they immediately issued a replacement monitor. Would recommend. I would buy from UPERFECT again.

I really loved my 144hz screen and I had an accident where I asked to repair it under warranty. They gave me multiple choices and set a replacement (as I asked) with no extra expenses. Just PERFECT!

Great product I got the 24 inch gaming touchscreen. Only issue I had was only the damage done to my device through delivery which was covered u der the carebox insurance UPerfect offered and was reasonably easy to apply for currently under review, very well priced products timely responses to product support 👏 definitely will consider UPerfect products as a primary product choice in the future, and continue to enjoy their product currently.

I ordered a screen but ended up needing to exchange it for a different model. The return process was quick and they arranged it for me. Everything went smoothly from start to finish. Great service and clear communication throughout. The screen itself is pretty good and super light.

I bought about 10 different monitor to Uperfect I got a problem with one of them (a bright white spot when i launch a white screen) They replaced me the monitor right away I resent the monitor to china and i didn’t pay anything It took a week of transportation then they sent me a new one in 2-3 days from their warehouse in europe. Uperfect is a true worthy company and they respond quickly to the mails Thank you to Jelly to always keep in touch with me during the operation progress 👍 Besides, the monitor is very good, the image quality is very good and they are the only one to offer 4K in 18’´ 19´´ 23’´ monitors I am using them during professional trip and as additional monitor at home

I am still waiting on an order placed 28 days ago I have had mabye 20 emails sent messages on Spotify portal but no one seems to understand I rate the service at minus 1 star. The send emails that are a no reply I sent messages on Spotify chat email and through prayer Even the gods can't help these guys Honestly this is the worst online shopping experience in my life.

Initially I had a very frustrating experience with customer support and felt that my return request was not being handled properly. After posting this review, a customer service manager personally contacted me, apologized, and offered a full refund without requiring the stand to be returned. While the initial support experience was disappointing, I appreciate that they eventually took responsibility and resolved the issue.